Experience

Royal & Ross

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager

  • May 2022 - Present

  Royal & Ross is a respected and high growth Technology focused staffing and consulting firm established in Houston, Texas in 2003. The company maintains offices in Austin & Houston, led by passionate, experienced professionals. The firm maintains a 100% referable client base, built upon a solid foundation of service, partnership and results. Our Core Business Principles High-touch, efficient, service focused solutions providing consistent value-add results that align Technology talent acquisition with core business goals. We pride ourselves on doing the right thing, every time, all the time. Our passive network recruiting focus, best in class staff, and unique strategies, enable access to better candidates, delivering superior results for your projects and teams. Our Services Offerings range from the strategic assembly of solutions focused teams, to providing tactical project and staff augmentation assistance. We also provide high-touch, passive recruiting for direct hire and contract-to-hire resource services. Our Practices Royal & Ross is focused on the following 6 human capital areas: • PMO & Project Management • Business Intelligence, Analytics, & Data Science • ERP Support & Application Development • Information Security & Infrastructure • Ecommerce • Finance, Planning, & Strategy Our Industries Royal & Ross has proven expertise in the Energy, Technology, Financial Services, Manufacturing, Retail/eCommerce & Health/Medical Technology markets.



Total Quality Logistics

• United States
• Truck Transportation
• 700 & Above Employee

• Logistics Account Executive

  • Sep 2021 - May 2022

  Source and track trucks from prior to picking up load through delivery, mitigating any issues that might arise in transit. Building and scheduling loads for customers, ensuring that all information is correct to make the process as easy as possible for the carrier. Instill proper procedures and techniques with new staff members that join the account. Source and track trucks from prior to picking up load through delivery, mitigating any issues that might arise in transit. Building and scheduling loads for customers, ensuring that all information is correct to make the process as easy as possible for the carrier. Instill proper procedures and techniques with new staff members that join the account.



Hibbett

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Sep 2020 - Sep 2021

  Responsible for all store operations including, but not limited to, sales and labor goals, inventory control and loss prevention, incoming and out-going shipments, merchandising, customer service, and sales. Hiring, scheduling, assigning and scheduling duties and responsibilities to employees, supervising monetary transactions and deposits, social media management, and special projects. Responsible for maintaining high-level product knowledge and strong multi-tasking skills. Responsible for all store operations including, but not limited to, sales and labor goals, inventory control and loss prevention, incoming and out-going shipments, merchandising, customer service, and sales. Hiring, scheduling, assigning and scheduling duties and responsibilities to employees, supervising monetary transactions and deposits, social media management, and special projects. Responsible for maintaining high-level product knowledge and strong multi-tasking skills.



Camp Balcones Springs

• Marble Falls, Texas, United States

• Event Manager

  • Apr 2020 - Sep 2020

  Event Manager, April 2020 – September 2020 Responsible for the preparation, execution, and conclusion of events of all sizes (15-250+ attendees). Maintained a high level of knowledge of event timelines, set up, and frequently asked questions. Responsible for high levels of guest service and flexibility should schedules or weather effect events. Maintained certifications necessary for the position: Texas State Food Handler Certification, TABC Seller/Server Certification. Waterfront Head, May 2020 – August 2020 Responsible for the training and supervision of 15+ college aged staff among 4 activity areas (swimming, inflatables on the water, sailing, and canoeing/kayaking). Responsible for ordering supplies and performing daily maintenance to ensure a fun and safe environment for all attendees. Maintained certifications necessary for the position: American Red Cross Lifeguarding with CPR/AED For the Professional Rescuer, First Aid and Waterfront Skills (valid through August 7, 2022), Texas Boater License



Overton Hotel & Conference Center

• Hospitality
• 1 - 100 Employee

• Front Desk

  • Mar 2017 - Apr 2020

  Promoted from Bell Valet and Van Driver to Front Desk, Operator, March 2017 – April 2020 Maintained a high level of professionalism and exceed expectations of customer services as the customer’s first impression with the business. Maintained a highly accurate log of guest vehicles, vehicle location, and any use of company vehicles; safe transportation of airline crews and guests to Lubbock Preston Smith International Airport and Chaparral Jet Center. Answered all incoming calls, assisted guests with questions or complaints, routed calls to proper locations.



Camp Lonehollow

• Vanderpool, Texas, United States

• Waterfront Department Head

  • May 2013 - Aug 2017

  Guide, May 2013 – August 2017 Sports Department Head, May 2017 – August 2017 Waterfront Department Head, May 2014 – August 2016 Scheduled, trained, evaluated, and managed 20+ college aged employees as well as oversaw the care and well-being of 7-14 young men daily. Maintained high-level knowledge of the rules and regulations of a wide range of sports. Scheduled and executed multiple camp wide sporting events, running concurrently; quick decision-making ability as referee and ultimate say of game violations; supplies and maintenance for six hours of activities daily. Trained and supervised a staff of 25 college aged lifeguards, ensuring safety and satisfaction of 1400+ campers over the course of the summer, routine maintenance of equipment and facilities, managing and ordering supplies, daily scheduling of staff and activities, special events on the lake, and regular safety inspection.