Experience

Seattle Sailing Club

• United States
• Recreational Facilities
• 1 - 100 Employee

• Sailing Instructor

  • Feb 2020 - Present

  Coast Guard-certified sailing instructor. Coast Guard-certified sailing instructor.



Amazon Alexa

• Spain
• Software Development
• 1 - 100 Employee

• Principal Product Manager, Analytics

  • 2015 - 2023

  I built a central analytics team creating innovative metrics and monitoring technologies that are used across the Alexa organization. Our end-to-end analytics data and services provide insights into the quality of the customer experience, early warning about regressions, indications of the most promising areas for improvement, deep-dive tooling, and analytics process documentation. The best part of my role was coordinating and collaborating with gifted analysts and product managers in Alexa teams around the world. Show less



Appen

• IT Services and IT Consulting
• 700 & Above Employee

• VP Business Development, Speech Data Collection

  • 2012 - 2014

  Appen (formerly Appen Butler Hill) is a linguistic technology solutions company, providing services and resources to language technology users and developers. Responsible for managing Appen’s large array of commercial accounts for North America, comprising large and small manufacturers of interactive capabilities for mobile, auto, home (exs. Microsoft, Google, GM). Specific duties/accomplishments include: * Bridge between clients and the Appen Operations teams * Helped clients define requirements. * Worked with Appen teams to build project plans/proposals. * Communicated and negotiated pricing. * Assisted with trouble-shooting, project extensions, etc. * Achieved 375% of 2013 sales goals. Show less



Microsoft

• United States
• Software Development
• 200 - 300 Employee

• Sr Program Manager, Scorecards & Business Planning

  • 2008 - 2012

  * Managed Product Quality Scorecards project across major products such as Windows, Office, SQL and SharePoint. * Assessed NLP systems for social media BI. * Collaborated in establishing a services deep-dive risk assessment approach; piloted the approach with the Azure ‘Interim Cloud Appliance’. * Drove analysis of cross-group business objectives and data requirements.* Provided guidance/consultation to stakeholders for defining measurable objectives and corresponding metrics (KPIs). Client teams included Privacy, Accessibility, Geopolitical and Online Safety. Show less

• Sr Program Manager, Handwriting Recognition

  • 2005 - 2008

  Planned and shipped Windows features supporting and leveraging handwriting recognition for multiple languages. Features included updated recognition modules, new language modules, a personalization wizard, remote customer data collection for improving accuracy, server-based recognition, and custom dictionaries. Managed group entry into Windows 7 coding and cross-feature issues (GeoPol, Privacy, UX, Security, etc.).

• Sr Program Manager & Lead Program Manager, Proofing Tools

  • 1998 - 2005

  * Led a team in planning and shipping proofing features, including French, German, Spanish and Japanese grammar checkers, and spellcheckers for a variety of languages such as Maori and Romansh. * Designed and managed team to build the French grammar checker in MS Word. * Instrumented proofing tools.* Managed kickoff of large, multi-partner component development project (plan for 84 components for 32 languages in 5 years).