Experience

Esslinger Wooten Maxwell

• United States
• Real Estate
• 1 - 100 Employee

• Office Administrator

  • Jun 2023 - Present



Brilliant Earth

• United States
• Luxury Goods & Jewelry
• 400 - 500 Employee

• Showroom Coordinator

  • Feb 2023 - Jun 2023



Virginia Key Outdoor Center

• United States
• Hospitality
• 1 - 100 Employee

• Director of Operations

  • Aug 2015 - Sep 2022

  For 7 years, since the inception of the Virginia Key Outdoor Center, I participated and became integral to the business's growth. Initially as just a recreation attendant and tour guide and eventually all the way up to the operations manager role, including constant efforts to innovate and improve on every aspect of operation. - Directed all operational aspects of Virginia Key Outdoor Center, ensuring efficient and smooth functioning of activities including rentals, tours, and events, resulting in a 20% increase in overall revenue. - Prepared and presented regular reports on key performance indicators (KPIs), including revenue, expenses, efficiency metrics, and customer satisfaction, to the executive team, enabling informed strategic planning and resource allocation. - Developed and executed environmentally sustainable practices, promoting conservation efforts, and earning recognition as a leading eco-friendly outdoor center in the region. - Implemented performance management processes, including goal setting, regular feedback, and performance evaluations, resulting in an increase in employee performance and career development. Show less



THE PADDLE HOUSE, LLC

• United States

• Regional Sales Manager

  • Feb 2013 - Jul 2016

  - Established and maintained strong relationships with key accounts, distributors, and dealers, resulting in a 15% increase in customer loyalty and repeat business. - Generated weekly, monthly, and quarterly sales reports, summarizing performance against targets, analyzing variance, and providing insights into regional and product-level sales performance. - Represented Paddle House at industry trade shows, conferences, and networking events, building brand awareness, and expanding the company's presence in the region. - Utilized project management tools and techniques to track and manage tasks, ensuring efficient allocation of resources and effective time utilization. Show less