Assistant Store Manager

• Jun 2023 - Present

Seafood Manager

• May 2022 - Jun 2023

Manage inventory of fresh and frozen product Responsible for forecasting sales and ordering accordingly Improved sales while decreasing shrink Consistently exceeded sales and gross margin budgets Responsible for training and mentoring new and existing employees Food Safety Certification Manage inventory of fresh and frozen product Responsible for forecasting sales and ordering accordingly Improved sales while decreasing shrink Consistently exceeded sales and gross margin budgets Responsible for training and mentoring new and existing employees Food Safety Certification

PRO Sales Specialist

• Jul 2021 - Nov 2021

Handled all contractor sales Consistently exceeded all sales goals Responsible for inventory management Proficient in POS and IMS Fully trained on all PIT Handled all contractor sales Consistently exceeded all sales goals Responsible for inventory management Proficient in POS and IMS Fully trained on all PIT

Contractor Sales

• Jul 2020 - May 2021

Handled all contractor sales Consistently exceeded sales goals and earned commission bonuses Responsible for inventory management as well as purchasing special order projects Proficient in POS and purchasing systems Keyholder, responsible for securely opening and closing store Fully trained on all PIT Handled all contractor sales Consistently exceeded sales goals and earned commission bonuses Responsible for inventory management as well as purchasing special order projects Proficient in POS and purchasing systems Keyholder, responsible for securely opening and closing store Fully trained on all PIT

Sales Specialist

• Dec 2019 - Jul 2020

Responsible for exceeding sales goals in the Millwork department Inventory management for all products in department Proficient use of POS and custom ordering systems Consistently ranked in the top 3 for sales in the store Fully trained on all PIT Responsible for exceeding sales goals in the Millwork department Inventory management for all products in department Proficient use of POS and custom ordering systems Consistently ranked in the top 3 for sales in the store Fully trained on all PIT

Loss Prevention Specialist

• Jul 2019 - Oct 2019

Responsible for securely opening and closing the distribution center Responsible for handling all high end jewelery and cash transportation from DC to stores Completed daily safety and security checks inside and around perimeter of DC Secured all outbound freight shipments Monitored cameras and completed daily video footage audits Responsible for filling out any lost merchandise forms as well as all injury reports Member of safety counsel Responsible for securely opening and closing the distribution center Responsible for handling all high end jewelery and cash transportation from DC to stores Completed daily safety and security checks inside and around perimeter of DC Secured all outbound freight shipments Monitored cameras and completed daily video footage audits Responsible for filling out any lost merchandise forms as well as all injury reports Member of safety counsel

Store Manager

• Oct 2017 - Apr 2019

Responsible for all aspects of operations and sales for the Regional Clearance Center Responsible for handling all inventory that was sold in store, as well as acting as a small distribution center for the region After training was completed, I consistently ranked in the top 5 for sales people in the region Quickly promoted from Manager on Duty to Assistant Store manager for one of the busiest locations in both Reading and Lancaster Districts Provided exceptional guest service while driving sales and divisional objectives Key holder and cash handling Show less

Production Manager

• Aug 2016 - Apr 2017

Managed all aspects of daily production operation in food safety, quality control, planning, and scheduling as well as assembly and packaging Created work flows and procedures to streamline production of new and existing products Work closely with in-house Graphic Design/ Sales team during product development and enabled new product launches Maintained a tight production schedule, ranging over 100 different products with many different deadlines Managed a full-time staff as well as temporary workers, upwards of 30 individuals Held facility to high standards with compliance in SQFI, GMP, OSHA, and FDA regulations Reviewed performance data, through KPI’s, and created new work flows to cut costs, increase output and refine the quality of the final product Managed full inventory cycle from receiving to finished goods of various candy and snack products Produced upwards of 2000 SnackBoxes a week across 20 different styles and distributed them all over North America through partners such as Staples.com, Walmart.com, Office Max/Depot, CVS.com, and our website Candy.com Packed bulk candy product into retail store packaging via table top and a 14-head combination scale. Utilized old and new machinery to reduce labor costs and increase output Controlled costs of raw material, direct/indirect labor and equipment in accordance to budget Show less

Operations Manager

• Mar 2016 - Aug 2016

Contracted with Amtrak to manage all food and beverage inventory and transactions for all Regional and Acela trains in the Northeast corridor Oversaw a 24/7 operation which consisted of about 40 UNION employees including operations supervisors, leads, warehouse workers, drivers, admin clerks, and QC’s Responsible for all order building/staging, outbound train loading, inbound train stripping, inventory management and face to face customer interaction Managed daily union issues, employee scheduling, recognition, production metrics, and quality Direct train yard activity while ensuring safe operating practices Managed parts of DOT training, and Driver Vehicle Inspection Logs Worked closely with Business Manager to ensure inventory and transaction accuracy Managed safe food handling practices under FDA regulatory requirements Coordinated inventory management activities including cycle counting, End of Month Inventory, proper transaction training, etc. Show less

Distribution Operations Lead

• Dec 2015 - Mar 2016

Oversaw operations of 15-20 employees who conduct inventory management, assembly and distribution activities Train and direct team to achieve departmental and divisional production goals in order to provide customers with the ultimate delivery experience Control workflow on the floor to include prioritizing team goals ensuring deadlines are met Track productivity, research and resolve issues, provide feedback on productivity and quality related performance to teammates, peers and upper-management by using departmental resources Provide training, productivity reporting, and feedback to any errors made by staff on a daily basis Respond to customer inquiries, requests, cancellations, and rescheduling throughout the day Show less

Head of Production

• Jun 2015 - Oct 2015

Managed all components of Production process including Purchasing & Supply Chain, Inventory, Logistics, and AssemblyDeveloped, Set, and Exceeded Production goals for all of North AmericaRebuilt production team by recruiting new talent and promoting within. Heavy focus on creating clear-cut job descriptions and responsibilitiesResearched, created, and developed new relationships with critical domestic suppliers to solidify US manufacturing and supply chain, and reduce COGSIncreased production capacity by 33% in less than one month by re-evaluating production process and assembly timings. This increase has been met/exceeded throughout fiscal year 2015Worked to align US and UK production machines by developing solid communication links between the two enterprisesDeveloped temporary labor plan which reduced cost of labor and increased productivityResponsible for forecasting all production related KPI’s and communicating accurate status reports to the Vice President and Managing Director regarding department progress, analysis, and appropriate action points Show less

Production Coordinator

• Mar 2015 - Jun 2015

Coached, developed, and managed daily activities of entire production teamCollaborated daily with sales team members to ensure customers needs and expectations were met and or exceededMonitor progress of production team throughout day to ensure all projects and daily activities are moving according to scheduleScheduling of domestic and international freight shipments. Prepared all required documents such as Commercial Invoices as well as BOL’sExperienced with UPS.com, FedEx.com, and ShipStation for all domestic and international parcel shipmentsExtremely focused on inventory control and stock-level efficienciesExceedingly proficient in the use of ERP Software (BrightPearl)Sourcing projects to build relationships with domestic manufacturers to reduce cost and improve quality of productsManage flow of incoming deliveries and direct team in processing all goods through quality control procedures and standards Show less

Certified Record Center Coach

• Nov 2012 - Mar 2015

Team leader on various large projects as well as daily inventory management activities Responsibilities include assigned project management, coaching and training, leading team of 10 or more in successfully completing daily assignments Met and or exceeded every goal and timeframe on each project assigned Focused on continuous improvement by constantly making suggestions to management that were acted upon and successfully implemented Forklift and pallet jack experience Safety and Improvement Committee Member (Northborough) Territory Safety Council Member (Northeast) Consistently led team with high standards of safety, quality, and productivity Responsible for receiving, organizing, storing, tracking, retrieving, and controlling numerous fortune 500 companies information Use of Safe Keeper Plus (Inventory Management System) to identify, categorize, store, locate, ship and dispose of clients information Show less