Experience

RefReps

• United States
• Software Development
• 1 - 100 Employee

• Director of Business Operations

  • Apr 2023 - Present

  - Executes in the facilitation of wholistic project coordination across multiple departments and functions of Ref Reps, LLC’s business operations.- Facilitates management and project coordination for marketing, social media, and legal departments of Ref Reps, LLC.- Strategizes in the creation of email marketing, social media marketing, and other digital marketing efforts such as podcasts, webinars, etc. for Ref Reps, LLC.- Coordinates in the training of new hires, interns, and outsourced projects, as applicable, for Ref Reps, LLC.- Develops and executes strategies which will help Ref Reps, LLC function more efficiently.- Spearheads support for the Ref Reps, LLC’s sales team by providing customer support and account management.- Assists in the development and production of video resources and content for Ref Reps, LLC. Show less

• Business Operations Specialist

  • Oct 2020 - Jul 2023

  • Leads planning, organizing and coordinating functions relating to the operation of the business• Monitors expenses and budget to insure efficiency and effectiveness • Provides recommendations and suggestions for improvements in any aspects relating to increased performance• Keep up to date with the current market trends and industry forecasts• Coordinates with different departments to achieve optimal work production across the board



Shipshewana Bike Rental LLC

• Shipshewana, IN

• Owner/Founder

  • Mar 2017 - Present

  • Create business and management structure through research and development • Form and nourish partnerships with surrounding hotels to rent bikes out • Enforce all rental policies and ensure all customers have a positive and fair purchasing experience • Facilitate business relationships through collaborative processing • Create business and management structure through research and development • Form and nourish partnerships with surrounding hotels to rent bikes out • Enforce all rental policies and ensure all customers have a positive and fair purchasing experience • Facilitate business relationships through collaborative processing



ZOOOM App

• Internet Publishing

• Marketing Intern

  • May 2020 - Oct 2020

  Providing direct support by assisting with creation of marketing plans, promotions, and materials, as well as first-hand marketing experience by completing new projects, jumping into existing projects, working on research, and directly contributing to a variety of marketing related projects. Providing direct support by assisting with creation of marketing plans, promotions, and materials, as well as first-hand marketing experience by completing new projects, jumping into existing projects, working on research, and directly contributing to a variety of marketing related projects.



Phi Gamma Delta

• United States
• Higher Education
• 200 - 300 Employee

• Iota Pi Brother

  • Sep 2017 - Aug 2020

  • Incorporates over 100+ hours of community service • Orchestrates events for recruitment and social issues through campus wide collaboration among student and community organizations • Achieves over $20,000 in fundraising by participating in a wide spectrum of philanthropic events • Maximize media content analyzation through the creation of the fraternity’s websites and collection of media platform analytics • Spearhead sponsorship collaboration and innovation by creating and fostering current and potential sponsorship relationships Show less



Indiana University–Purdue University Indianapolis

• United States
• Higher Education
• 700 & Above Employee

• Student

  • Aug 2017 - Mar 2020



IUPUI School of Physical Education and Tourism Management

• United States
• Higher Education
• 1 - 100 Employee

• Student

  • Aug 2017 - Mar 2020



Indianapolis Indians

• United States
• Spectator Sports
• 1 - 100 Employee

• Class Project in TCEM-S 301 Selling in the Sports Industry

  • Jan 2018 - May 2018

  • Completed sport sales course at Indiana University Purdue University Indianapolis with an emphasis on consultative sales training • Completed sales and product training with Indianapolis Indians sales staff • Served as account executive and contacted 200+ targeted prospects • Averaged 40 calls during each 3-hour call center session • Sold full-menu marketing plan including full season, mini-season, group packages, and single game tickets • Maintained detailed records in customer database management system Show less