Experience

Michigan Broadband Services

• United States
• Telecommunications
• 1 - 100 Employee

• Director Network Services

  • Sep 2022 - Present



Homewatch CareGivers

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• President & CEO, Homewatch CareGivers of South Orlando

  • Jun 2020 - Sep 2022



Trinity Integrated Solutions, Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Client Solutions Specialist - Project Manager

  • Jul 2019 - Jun 2020

  Determining client needs to customize and develop an application to improve the workflow and related process'. Responsibilities include: client development, communication and overall relationship for the duration of a given project and future efforts, development of the Quick Base application, quoting and budget of the development. Determining client needs to customize and develop an application to improve the workflow and related process'. Responsibilities include: client development, communication and overall relationship for the duration of a given project and future efforts, development of the Quick Base application, quoting and budget of the development.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Area Manager Network Services

  • Jan 2017 - Jun 2019

  Manage daily field & technology operations of 10 Managers and 100 technicians. Role included managing key performance metrics, safety, finance, innovation, leadership development, HR, employee performance management, union relations, cross functional duties, multi-organizational communication and coordination.

• Professional Client Services - Program Manager

  • Jan 2014 - Jan 2017

  Responsibilities of this role included: Oversight to the MDU (multi-dwelling unit) fiber optic build in the Orlando and Eastern / Central Coast of Florida areas, Management of the corporate and third party resources performing the work, strategy and allocation of all resources to meet on time commitments, budget and unit quotas, relationship development with individual property managers in addition to corporate holders of multiple properties. Achieved 100% on time development. Teamed to reduce costs, vendor pricing and improve overall workflow of the build Nationally. Presented findings and strategies to National Staff and Leadership.

• Area Manager - Dispatch Optimization

  • Jan 2011 - Jan 2014

• Network Services Manager

  • Jan 2005 - Jan 2011