Experience

Unishippers-MFM Partners

• United States
• Freight and Package Transportation
• 1 - 100 Employee

• Customer Success Specialist

  • Jun 2022 - Present



Cornerstone Systems

• United States
• Truck Transportation
• 100 - 200 Employee

• Transportation Specialist

  • Apr 2020 - Jun 2022



Worldwide Express

• United States
• Freight and Package Transportation
• 700 & Above Employee

• FTL Major Enterprise Account Manager

  • Oct 2017 - Nov 2019



Freight Pro Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage

• Logistics Coordinator

  • May 2016 - Oct 2017

  ● Communicate with vendors to ensure all intermodal, international air, truckload, and LTL shipments are delivered in a timely fashion. ● Maximize profits by effectively negotiating carrier pricing. ● Create shipment documentation including BOL’s, SLI's, and AES filings. ● Prepare invoices for all customers, researched and resolved billing disputes. ● Communicate with vendors to ensure all intermodal, international air, truckload, and LTL shipments are delivered in a timely fashion. ● Maximize profits by effectively negotiating carrier pricing. ● Create shipment documentation including BOL’s, SLI's, and AES filings. ● Prepare invoices for all customers, researched and resolved billing disputes.



Cambridge Global Payments

• Canada
• Financial Services
• 100 - 200 Employee

• Global Payments Associate

  • Dec 2015 - Mar 2016



Echo Global Logistics

• United States
• Truck Transportation
• 700 & Above Employee

• Expedited Services

  • Feb 2014 - Jul 2015

  ● Negotiated pricing with customers and carriers to ship LTL, partial and expedited shipments across North America. ● Researched carriers to insure the highest quality service for accounts and their shipping lanes. ● Maintained communication with customer and carriers on transit times, appointment times, and current locations of trucks in transit. Verified when deliveries were made. ● Managed service expectations to minimize impact on customers. ● Negotiated pricing with customers and carriers to ship LTL, partial and expedited shipments across North America. ● Researched carriers to insure the highest quality service for accounts and their shipping lanes. ● Maintained communication with customer and carriers on transit times, appointment times, and current locations of trucks in transit. Verified when deliveries were made. ● Managed service expectations to minimize impact on customers.



PCM: The Right Technology, Delivered.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Account Executive

  • Jun 2013 - Feb 2014

  B2B Sales B2B Sales



International Sports Management, Inc.

• United States
• Spectator Sports
• 1 - 100 Employee

• Account Executive

  • Feb 2013 - May 2013



Suntrup Volvo

• Porter

  • Jun 2012 - Aug 2012

  • Responsible for parking vehicles on the lot to look attractive for buyers. • Responsible for cleaning exterior and inspecting and detailing interior of sold vehicles. • Apply stock numbers and window stickers based on regulations and laws. • Responsible for parking vehicles on the lot to look attractive for buyers. • Responsible for cleaning exterior and inspecting and detailing interior of sold vehicles. • Apply stock numbers and window stickers based on regulations and laws.



JCPenney

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • 2010 - 2011

  • Performed customer service activities including selling and suggesting additional related merchandise. • Maintained department appearance to achieve maximum sales and profits and encourages repeat business. • Created floor sets and visual merchandise displays to market products. • Performed customer service activities including selling and suggesting additional related merchandise. • Maintained department appearance to achieve maximum sales and profits and encourages repeat business. • Created floor sets and visual merchandise displays to market products.