Experience

98point6 Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director - Implementation and Customer Success

  • Apr 2023 - Present

  Miami, Florida, United States



FI Real Estate Brokerage LLC

• Real Estate
• 1 - 100 Employee

• Real Estate Associate

  • Apr 2022 - Present

  Miami, Florida, United States Real Estate Associate for Independent Property Development and Investment Firm



GE Healthcare

• Medical Equipment Manufacturing
• 200 - 300 Employee

• Senior Director - Global Digital Operations

  • Oct 2021 - Apr 2023

  Miami, Florida, United States *2023 HIMSS Tech Talk Speaker - Demystifying Digital Implementation and Digital Adoption. Align regions and commercial teams on unified subscription business model, pricing & packaging, go to market channel for Digital product sales, variable compensation plan and organizational capabilities required for digital products success and to drive the execution of the digital transformation roadmap across GEHC. • Provide digital product and commercial expertise gained from experience as… Show more *2023 HIMSS Tech Talk Speaker - Demystifying Digital Implementation and Digital Adoption. Align regions and commercial teams on unified subscription business model, pricing & packaging, go to market channel for Digital product sales, variable compensation plan and organizational capabilities required for digital products success and to drive the execution of the digital transformation roadmap across GEHC. • Provide digital product and commercial expertise gained from experience as well as data provided by research partners from external industry benchmark. Drive digital transformation roadmap and change impacting organizational capabilities from people, process and technology perspective. • Drive understanding of the financial data associated with the Digital business and the ongoing measurement against long term strategy goals to identify strategic opportunities. • Master of the intricacies of interactions and dynamics in global teams. Assure consistent, effective rhythms for collecting data and publishing metrics. • Use disciplined approaches to monitor team progress via effective information dashboards for project execution velocity, customer satisfaction, progress against plan, quality and ISO compliance. • Expert in proactively using data, practical knowledge and innovative insights to drive timely decisions, determine appropriate courses of action, and forecast future needs while managing risk and uncertainty for the global team. • Provide expertise in emerging technologies to the enterprise, while advising on the selection and use of technologies. • Support the establishment of a culture of collaboration and integration, open communication, accountability, and timely decision making that enhances business objectives and supports innovation

• Global Director of Operations and Customer Success

  • Sep 2016 - Sep 2021

  Miami, Florida, United States Maintained full P&L responsibility for the key electronic health record division of GE. Managed and directed all sales, service and support of the software and hardware for clinical and revenue cycle applications for both inpatient and outpatient services. • Delivered $60M+ in net new and renewal software, hardware, licensing and professional service/consulting sales. • Designed, negotiated and finalized unique contracts with third parties and large support extension premiums for… Show more Maintained full P&L responsibility for the key electronic health record division of GE. Managed and directed all sales, service and support of the software and hardware for clinical and revenue cycle applications for both inpatient and outpatient services. • Delivered $60M+ in net new and renewal software, hardware, licensing and professional service/consulting sales. • Designed, negotiated and finalized unique contracts with third parties and large support extension premiums for existing customers ($10K - $10M). • Managed strategic relationships with C-suite executives at major healthcare institutions and companies across the US and globally for both new and existing customer base (e.g. Mayo, Mount Sinai, Scripps, Montefiore) using PFST, SFDC, Apttus, Service Cloud, other CRM and project tools. • Led, developed, and coached a high-performing remote business team comprised of sales, services, support, technical and software engineers – team of 26. Included remote hosted (ASP) services. • Provided career development for direct reports into new areas of GE Healthcare by thorough planning of resource strategy. • Nominated 5 years consecutively for advanced global leadership training. • Drove the CE business to be the only profitable software product line by doubling forecasted revenues each year and increasing contribution margin. • Recognized as only digital business leader to drive revenue while expertly controlling cost. • Defined and drove internal and customer based KPI tracking and success metrics as part of SaaS digital transformation at GEHC. • Developed and assessed adoption strategy and measurement as well as customer outcome goals to ensure renewals, retention and expansion opportunities. • Acted as internal champion, coordinating cross functional approach required for sustained customer success and growth in SaaS transformation of the Digital business. • Proactively managed customer adoption for early detection of potential barriers to renewal.

• Principal IT Project Manager – Clinical and Revenue Cycle Applications

  • Jan 2012 - Aug 2016

  Greater New York City Area Created and managed project plans identified and tracked risks, managed hours allocation, code deliveries, issues, and escalation. Client-facing representation of GE about project activities, milestones, recommendations, and risk mitigation to C-suite stakeholders for Centricity Enterprise EMR. • Remotely managed all aspects of multiple simple and complex projects from initiation through closure • Developed, sold and implemented comprehensive project plans, encompassing project team… Show more Created and managed project plans identified and tracked risks, managed hours allocation, code deliveries, issues, and escalation. Client-facing representation of GE about project activities, milestones, recommendations, and risk mitigation to C-suite stakeholders for Centricity Enterprise EMR. • Remotely managed all aspects of multiple simple and complex projects from initiation through closure • Developed, sold and implemented comprehensive project plans, encompassing project team structure and resource assignment, implementation, testing and training plans, creation of a control plan identifying both business process metrics and IT requirements and ensuring successful transition to support and maintenance teams • Owned all project risk; including time, budget, and scope, and the associated plans to contain and/or mitigate risk • Identified critical path decisions, made recommendations and influenced program leaders and business process owners to maximize ROI.

• Principal IT Consultant – Revenue Cycle Management

  • Jan 2006 - Dec 2011

  Greater New York City Area Key member of GE consulting group filling hospital-based IT leadership roles as part of staff augmentation service offerings for customer-based teams dedicated to revenue cycle management. • Led software implementation teams as Senior Project Manager • Developed and delivered internal and customer-facing curriculum for new features and regulatory updates using classroom, CBT and remote learning programs. • Demonstrated and shared technical knowledge and industry best… Show more Key member of GE consulting group filling hospital-based IT leadership roles as part of staff augmentation service offerings for customer-based teams dedicated to revenue cycle management. • Led software implementation teams as Senior Project Manager • Developed and delivered internal and customer-facing curriculum for new features and regulatory updates using classroom, CBT and remote learning programs. • Demonstrated and shared technical knowledge and industry best practices. • Drove clinical and financial outcomes by leading numerous current state and future state workflow projects related to information technology upgrades/implementations.



CADET

• India
• Technology, Information and Internet
• 1 - 100 Employee

• CEO - Chief Everything Officer

  • Nov 2011 - Mar 2017

  Brooklyn, New York, United States Created and operated menswear and womenswear brand and retail concept with 3 brick and mortar retail stores, ecommerce and domestic and international wholesale partners, e.g. Isetan (Tokyo), Saks Fifth Avenue, Amazon with annual sales of $2M USD. • Designed and produced 2 seasonal, 60+ style collections annually. • Designed and produced 9 menswear collections and 2 womenswear collections shown as presentations and runway as part of the official NYFW calendar. • Built global… Show more Created and operated menswear and womenswear brand and retail concept with 3 brick and mortar retail stores, ecommerce and domestic and international wholesale partners, e.g. Isetan (Tokyo), Saks Fifth Avenue, Amazon with annual sales of $2M USD. • Designed and produced 2 seasonal, 60+ style collections annually. • Designed and produced 9 menswear collections and 2 womenswear collections shown as presentations and runway as part of the official NYFW calendar. • Built global presence for CADET across Europe, Asia and Middle East showing our collections as part of Paris Fashion Week and Pitti Uomo in Florence. • Managed all aspects of merchandising and commercialization of designs, sourcing and production – domestically and overseas. • Handled all in-house PR, sales, and marketing, which included developing relationships with retail partners, social media, marketing and visual merchandising. • Independently developed and maintained CADET ecommerce platform, including SEO implementation, analytics, advertising and email marketing. • Responsible for all planning, fulfillment and allocation for retail partners and CADET through EDI and manual processes. -- • Managed retail sales and operations of 3 brick and mortar stores in NYC • Significant international editorial and business features in Vogue, WWD, Fashionista, Refinery29, BoF, NYT, WSJ, GQ, Esquire • Diverse celeb clients Kendall Jenner, Nick Jonas, Usher, Ben Stiller, Kanye West, Daniel Craig, Venus Williams, Miguel, Bill Hader, Dylan Sprouse, etc. • Selected to re-design United Airlines uniforms for all employees. • Partnerships/Sponsorships: Emirates Airlines, Fossil, Kate Spade, Oribe, MAC, Ugg, Instagram, Amazon Fashion • Collaborations: Tumi, GREATS, Reda (Biella, Italy), Sunwell (Osaka, Japan), American Woolen (CT, USA) • Developed and presented strategic business plan and 5-year P&L for CADET that garnered a 100K prize from New York City and G-III Apparel Group. Show less



CADET Manufacturing

• Co-Founder

  • Nov 2011 - Jun 2015

  Brooklyn, New York, United States Owned and operated apparel factory in Bushwick, Brooklyn with 20 employees from 2011-2015. Offered sample making, production, product development, pattern making and additional services to CADET branded clothing and accessories as well as Kenneth Cole, Nautica, Quiksilver, and many smaller/emerging brands. Leveraged popularity of ‘Made in USA” as part of CADET’s original mission statement as well as other companies’ desire to tell a domestic manufacturing story.



IDX Systems Corporation (acquired by GE Healthcare)

• Senior Consultant – Revenue Cycle Management

  • Jun 2000 - Dec 2005

• Implementation Consultant – Revenue Cycle Management

  • Oct 1998 - May 2000


Community Sector Systems Inc
• Customer Support Manager

  • Jul 1996 - Sep 1998