Experience

Jotform

• United States
• Software Development
• 500 - 600 Employee

• Enterprise Business Development Manager

  • Apr 2022 - Present



Vant4ge

• United States
• Software Development
• 1 - 100 Employee

• Sales Manager

  • Jul 2021 - Jan 2022

• Business Development Manager

  • Apr 2020 - Jun 2021

• Enterprise Account Executive

  • Jun 2019 - Mar 2020

  Facilitate end-to-end sales life cycle of software platform and SaaS product suite including prospecting, client relations, client consulting, needs analysis, project scoping, and hand-off to delivery teams. • Prospect and market to C-level directors and jurisdictional decision-makers within the corrections industry at both the state and county level. • Facilitate client discovery sessions, scope business requirements, drive outcomes and decisions around business need, and align program… Show more Facilitate end-to-end sales life cycle of software platform and SaaS product suite including prospecting, client relations, client consulting, needs analysis, project scoping, and hand-off to delivery teams. • Prospect and market to C-level directors and jurisdictional decision-makers within the corrections industry at both the state and county level. • Facilitate client discovery sessions, scope business requirements, drive outcomes and decisions around business need, and align program objectives with product implementation. • Demo the software to prospects, create project deliverables, draft proposals and RFP responses, and drive endorsement from both internal and client team members. • Collaborate with product teams on validating and aligning client specific requirements around product enhancements and delivery teams to ensure readiness for all project components.



Neumont College of Computer Science

• United States
• Higher Education
• 1 - 100 Employee

• Senior Financial Aid Advisor

  • 2015 - 2018

  Support student enrollment (sales), retention, and progress by providing comprehensive advising and consultation. Manage records and loan files and submit budgets. Manage complex financing and lending programs to enable sales. • Drive long-term planning and forecasting in collaboration with Admissions Office to shape policies supporting eligibility, student success, and enrollment. • Identify procedural bottlenecks and design policies supporting long-term sales. • Collaborate with… Show more Support student enrollment (sales), retention, and progress by providing comprehensive advising and consultation. Manage records and loan files and submit budgets. Manage complex financing and lending programs to enable sales. • Drive long-term planning and forecasting in collaboration with Admissions Office to shape policies supporting eligibility, student success, and enrollment. • Identify procedural bottlenecks and design policies supporting long-term sales. • Collaborate with departments university-wide to ensure compliance in heavily regulated Title IV environment; support annual compliance audits. • Provide operational leadership across lending, student success, marketing, and admissions. Show less Support student enrollment (sales), retention, and progress by providing comprehensive advising and consultation. Manage records and loan files and submit budgets. Manage complex financing and lending programs to enable sales. • Drive long-term planning and forecasting in collaboration with Admissions Office to shape policies supporting eligibility, student success, and enrollment. • Identify procedural bottlenecks and design policies supporting long-term sales. • Collaborate with… Show more Support student enrollment (sales), retention, and progress by providing comprehensive advising and consultation. Manage records and loan files and submit budgets. Manage complex financing and lending programs to enable sales. • Drive long-term planning and forecasting in collaboration with Admissions Office to shape policies supporting eligibility, student success, and enrollment. • Identify procedural bottlenecks and design policies supporting long-term sales. • Collaborate with departments university-wide to ensure compliance in heavily regulated Title IV environment; support annual compliance audits. • Provide operational leadership across lending, student success, marketing, and admissions. Show less



Number Six

• United States
• Advertising Services

• Digital Account Manager

  • 2014 - 2015

  Drove sales of portfolio of digital media products through lead generation, cold calling, appointment setting, presentations, and consultative closing techniques. Provided account management and customer retention activities. • Increased year-over-year quarterly signed revenue by 15% in Q1. • Leveraged communication and relationship-building skills to successfully renew 2 disgruntled accounts in jeopardy of cancelling, saving $12K annual recurring revenue. Drove sales of portfolio of digital media products through lead generation, cold calling, appointment setting, presentations, and consultative closing techniques. Provided account management and customer retention activities. • Increased year-over-year quarterly signed revenue by 15% in Q1. • Leveraged communication and relationship-building skills to successfully renew 2 disgruntled accounts in jeopardy of cancelling, saving $12K annual recurring revenue.



Neumont College of Computer Science

• United States
• Higher Education
• 1 - 100 Employee

• Financial Aid Advisor

  • 2012 - 2014

  • Supported marketing department in increasing enrollment by assisting with creation of marketing materials targeted to financial aid. • Achieved 50% greater efficiency of key process by eliminating process redundancies. • Reduced defaults by restructuring internal lending program as part of special assignment by executive management team. • Supported marketing department in increasing enrollment by assisting with creation of marketing materials targeted to financial aid. • Achieved 50% greater efficiency of key process by eliminating process redundancies. • Reduced defaults by restructuring internal lending program as part of special assignment by executive management team.



University of Phoenix

• United States
• Higher Education
• 700 & Above Employee

• Team Lead, Enrollment Advisor

  • 2008 - 2012

  Worked as frontline customer-facing representative responsible for contacting, engaging, and working with prospective students from the enrollment process through graduation. • Ranked #1 on team for student retention (85%), demonstrating focus on long-term customer success over the short-term sale. • Consistently met individual metrics for leads contacted, outbound dials, overall phone time, and enrollment. • Led team in “kudos,” unsolicited positive feedback from… Show more Worked as frontline customer-facing representative responsible for contacting, engaging, and working with prospective students from the enrollment process through graduation. • Ranked #1 on team for student retention (85%), demonstrating focus on long-term customer success over the short-term sale. • Consistently met individual metrics for leads contacted, outbound dials, overall phone time, and enrollment. • Led team in “kudos,” unsolicited positive feedback from customers. • Trained and mentored team of 7-8 representatives, leading them to consistently achieve metrics. • Maintained 100% staff retention through supportive, results-oriented leadership. Show less Worked as frontline customer-facing representative responsible for contacting, engaging, and working with prospective students from the enrollment process through graduation. • Ranked #1 on team for student retention (85%), demonstrating focus on long-term customer success over the short-term sale. • Consistently met individual metrics for leads contacted, outbound dials, overall phone time, and enrollment. • Led team in “kudos,” unsolicited positive feedback from… Show more Worked as frontline customer-facing representative responsible for contacting, engaging, and working with prospective students from the enrollment process through graduation. • Ranked #1 on team for student retention (85%), demonstrating focus on long-term customer success over the short-term sale. • Consistently met individual metrics for leads contacted, outbound dials, overall phone time, and enrollment. • Led team in “kudos,” unsolicited positive feedback from customers. • Trained and mentored team of 7-8 representatives, leading them to consistently achieve metrics. • Maintained 100% staff retention through supportive, results-oriented leadership. Show less



Utah Media Group

• Greater Salt Lake City Area

• Advertising Account Executive

  • 2007 - 2008

  Recruited to drive lead generation, new business development, and account management for startup Utah CEO Magazine. • Met or exceeded sales goal 15 months straight by securing high-profile clients/advertisers for new-to-market product in competitive space. • Increased business revenue 80% by landing 30 new accounts, including Humana, US Army, and Weber State. • Built strong rapport with affluent client base and developed new partnerships and co-sponsorship agreements. Recruited to drive lead generation, new business development, and account management for startup Utah CEO Magazine. • Met or exceeded sales goal 15 months straight by securing high-profile clients/advertisers for new-to-market product in competitive space. • Increased business revenue 80% by landing 30 new accounts, including Humana, US Army, and Weber State. • Built strong rapport with affluent client base and developed new partnerships and co-sponsorship agreements.



ITT Technical Institute-Murray

• Greater Salt Lake City Area

• Enrollment Representative

  • 2006 - 2007

  • Hit all quotas each term for high-volume student enrollment. • Hit all quotas each term for high-volume student enrollment.



Surface Tech

• Greater Salt Lake City Area

• Operations & Sales Manager

  • 1998 - 2005

  • Managed all operations for small business, including invoicing clients, managing and scheduling staff, closing deals with customers, and hiring and firing. • Managed all operations for small business, including invoicing clients, managing and scheduling staff, closing deals with customers, and hiring and firing.