Brad Hickerson

Information Technology Support Technician at Fourwinds Casino Resort
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Contact Information
us****@****om
(386) 825-5501
Location
South Bend, Indiana, United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Information Technology Support Technician
      • Jul 2019 - Present

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Systems Engineer
      • Feb 2012 - Jun 2016

      Provide backend server support and customer technical support for custom data retention and backup software in a Unix environment including hardware support and maintenance and software maintenance.Maintained in house Windows and Macintosh pcs and maintained in house Unix servers.

    • Operations Specialist
      • Sep 2003 - Feb 2012

      Provide phone and online customer support of proprietary data retention and backup software. Maintain in house Windows and Macintosh pcs.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Technical Support Specialist
      • Sep 2000 - Jun 2012

      Provide Customer Support via phone and email for custom Real Estate Appraisal software in a Windows environment. Provide Customer Support via phone and email for custom Real Estate Appraisal software in a Windows environment.

    • Support Specialist
      • Apr 1998 - Jun 2000

      Provided service for metal stamping label machines and thermal dye plastic card printers Provided service for metal stamping label machines and thermal dye plastic card printers

    • Fabricator
      • Jun 1996 - Apr 1998

      Assembled custom built industrial fans. Assembled custom built industrial fans.

    • United States
    • Wholesale
    • Assembler
      • Jun 1995 - Jun 1996

      Built fiberglass walls for the RV industry Built fiberglass walls for the RV industry

    • Sales Associate
      • Oct 1994 - Jun 1995

      Retail sales and stocking of local comic book store Retail sales and stocking of local comic book store

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Nuclear Machinist Mate
      • Nov 1988 - Oct 1994

      Performed duties as a Nuclear trained Machinist Mate. This included maintaining turbine and electrical generator equipment required for propulsion and ship wide electrical power. Management of watch crew responsible for ship wide propulsion and electrical generation. Performed duties as a Nuclear trained Machinist Mate. This included maintaining turbine and electrical generator equipment required for propulsion and ship wide electrical power. Management of watch crew responsible for ship wide propulsion and electrical generation.

Education

  • Ivy Tech Community College
    Associate of Science (A.S.), Computer and Information Sciences and Support Services
    2001 - 2004
  • U.S. Naval Naval Nuclear Power School
    Certificate of completion, Nuclear Engineering and Propulsion
    1988 - 1989

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