Computer Network Technician IV

• Jan 2015 - Present

Systems and Computer Technician

• Jun 2011 - Dec 2014

IT Support Technician

• Oct 2009 - Apr 2010

Provided daily technical support and desktop, electronics consulting for Viam including all office staff, IT staff, and production staff **Daily troubleshooting tasks, preventative maintenance and repair for office and production hardware and software including Printers, Copiers, Scanners, Laptops, PC's, Servers, and Networks. **Daily installation of drivers, applications and software for Printers, Scanners, Laptops, PC's, and Networks **Maintained and repaired server application issues and hardware issues. **Trained production technicians and desktop users on software and applications for assembly line PC systems. Show less

IT Support/Electronic Technician

• Jul 2003 - Nov 2008

* Performed daily troubleshooting tasks and routine maintenance of Computer Systems, Printers, Scanners, Office Equipment and Networks. * Provided daily Technical Support and Computer consulting for Nissan Plant * Trained staff in proper maintenance and troubleshooting for Nissan's bar code, dot matrix, ink jet and laser Printers. * Installed and performed minor and major repairs to Hardware, Software, and Peripheral Equipment, following design and installation specifications. * Proficient experience with Servers, Cisco Routers, CAT 5, CAT 6 cables, Patch Panels and Network Switches. * Developed training materials and procedures, and trained end users in the proper use of Hardware and Software troubleshooting and maintenance. Coordinated with workers engaged in problem-solving, monitoring, and installing data communication equipment and software. Show less

Electronic Technician/Tech

• Sep 2000 - Mar 2003

Worked as a service technician on analog and digital Copiers, Printers, and Fax machines. Setup customers PC's for proper Printer installation. Performed miscellaneous tasks in the warehouse such as repairing Copiers, Printers, as well as testing and troubleshooting electrical components. * Installed, repaired, and configured laser, thermal, inkjet, and dot matrix Printers, Copiers, and Fax machines. Worked as a service technician on analog and digital Copiers, Printers, and Fax machines. Setup customers PC's for proper Printer installation. Performed miscellaneous tasks in the warehouse such as repairing Copiers, Printers, as well as testing and troubleshooting electrical components. * Installed, repaired, and configured laser, thermal, inkjet, and dot matrix Printers, Copiers, and Fax machines.

Service Technician

• Mar 1999 - Jun 2002

Technical support and Electronics technician on Copiers, Printers, Fax machines, and scanners. Technical support and Electronics technician on Copiers, Printers, Fax machines, and scanners.