Program Manager

• Feb 2020 - Present

Center Program Manager (NASA SSC and NSSC)

• Aug 2018 - Aug 2019

ACES Center Program Manager (NASA SSC and NSSC)• Responsible for the successful program execution of ACES Contract activities at both NASA Stennis Space Center (SSC) and NASA Shared Service Center (NSSC)• Provide operational and strategic guidance to ensure optimal refresh, technical support, and mobile support delivery.• Manage site IT projects, as well as local scope of Agency-wide Projects• Serve as the Single Point of Contact for any customer escalations, concerns, or issues

Program Manager

• Jul 2014 - Jan 2017

• Project Management oversight of GTI’s computer support subcontracts. Scope included all NASA Centers and their remote campuses.• Responsible for the recruitment and direct supervision of ~80 computer technicians that include refresh technicians, field service technicians (desktop support), system administrators, database administrators, information assurance specialists, and computer engineers. These specialists were geographically located across 10 states.• Work with GTI Federal contract partners to develop strategies to enhance service delivery across the various service portfolios.

Data Center Manager (Retired)

• Jan 2010 - Jan 2014

Served as NASA's Data Center Manager for the NASA National Center for Critical Information Processing and Storage (NCCIPS), which is a large scale Federal Data Center established to support U.S. critical/sensitive applications and infrastructure involving the Department of Homeland Security, Department of Defense, Department of Transportation, NASA, and other Federal Agencies.• Responsible for the efficient planning and execution of operations and procurements involving a >$20M annual operational budget.• Oversaw the execution of a shared service charge model to appropriately spread costs across all customers.• Established Data Center organizational policy and strategic direction.• Provided Enterprise Architecture support for the Data Center. • Oversaw activities to ensure alignment with various federal and local strategic business initiatives and policy.• Negotiated and executed legal and financial agreements as new customer’s processed in.• Prepared and presented business cases, performance reviews, budget reviews, and other presentations as required.• Provided facility security oversight that includes areas such as physical security profiles, security access control, video monitoring, emergency preparedness (i.e. Hurricane), and other associated security policy and procedures.• Oversight of Data Center risk identification and mitigation.• Maintained oversight of all support contracts within the Data Center environment, monitoring contract performance, costs, and ensuring service level agreements (SLA’s) were consistently met. • Developed contract procurement documentation including performance work statements, cost estimates, and source selection criteria.• Participated in various Data Center Configuration Control Boards, Facility Review Board meetings, IT security meetings, and design reviews as required.• Provided executive briefings and comprehensive VIP tours of the facilities.

IT Project Manager

• Sep 2006 - Jul 2010

Supervisory IT Specialist

• Jun 1986 - Sep 2006

Computer Programmer Analyst

• Jan 1986 - Jun 1986

Computer Programmer Analyst

• Mar 1982 - Jan 1986