Bracken Cox

Emergency Dispatcher at Grand Prairie Police Department
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas, Texas, United States, US

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Experience

    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Emergency Dispatcher
      • Sep 2023 - Present

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Client Sales Consultant
      • Jan 2023 - Jul 2023

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Onboarding Specialist
      • Oct 2021 - Oct 2022

      • Displayed a track record of growth with consistent results of meeting and exceeding sales goals: YTD- 234 approvals leading to 169 FTDs and $2.58M in originations • Created a positive customer experience for all applicants with every client interaction (phone & email) • Reached out to potential customers to assist them through the application process • Customer Relationship Management (CRM) Salesforce daily use • Understood our client’s needs to make sure they applied for the… Show more • Displayed a track record of growth with consistent results of meeting and exceeding sales goals: YTD- 234 approvals leading to 169 FTDs and $2.58M in originations • Created a positive customer experience for all applicants with every client interaction (phone & email) • Reached out to potential customers to assist them through the application process • Customer Relationship Management (CRM) Salesforce daily use • Understood our client’s needs to make sure they applied for the right products and services • Partnered with various internal teams (credit, legal, compliance, business development) to address complex issues to come up with resolutions • Trained new hires and mentored interns Show less • Displayed a track record of growth with consistent results of meeting and exceeding sales goals: YTD- 234 approvals leading to 169 FTDs and $2.58M in originations • Created a positive customer experience for all applicants with every client interaction (phone & email) • Reached out to potential customers to assist them through the application process • Customer Relationship Management (CRM) Salesforce daily use • Understood our client’s needs to make sure they applied for the… Show more • Displayed a track record of growth with consistent results of meeting and exceeding sales goals: YTD- 234 approvals leading to 169 FTDs and $2.58M in originations • Created a positive customer experience for all applicants with every client interaction (phone & email) • Reached out to potential customers to assist them through the application process • Customer Relationship Management (CRM) Salesforce daily use • Understood our client’s needs to make sure they applied for the right products and services • Partnered with various internal teams (credit, legal, compliance, business development) to address complex issues to come up with resolutions • Trained new hires and mentored interns Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales Representative
      • Dec 2020 - Aug 2021

      • Responded to consumer golf car sales leads by phone, email, or in-store visit; then followed up after initial contact to close the sale • Managed the customer selection and deal negotiation process, as well as all customer communication regarding payments/financing and status of the order until product is delivered • Developed marketing strategies to help move new and used inventory • Managed professional high-end front of house experience for clientele • Met and exceeded… Show more • Responded to consumer golf car sales leads by phone, email, or in-store visit; then followed up after initial contact to close the sale • Managed the customer selection and deal negotiation process, as well as all customer communication regarding payments/financing and status of the order until product is delivered • Developed marketing strategies to help move new and used inventory • Managed professional high-end front of house experience for clientele • Met and exceeded company set sales goals Show less • Responded to consumer golf car sales leads by phone, email, or in-store visit; then followed up after initial contact to close the sale • Managed the customer selection and deal negotiation process, as well as all customer communication regarding payments/financing and status of the order until product is delivered • Developed marketing strategies to help move new and used inventory • Managed professional high-end front of house experience for clientele • Met and exceeded… Show more • Responded to consumer golf car sales leads by phone, email, or in-store visit; then followed up after initial contact to close the sale • Managed the customer selection and deal negotiation process, as well as all customer communication regarding payments/financing and status of the order until product is delivered • Developed marketing strategies to help move new and used inventory • Managed professional high-end front of house experience for clientele • Met and exceeded company set sales goals Show less

    • Wholesale
    • 700 & Above Employee
    • Quotations Specialist
      • Aug 2019 - Nov 2020

      • Interpret complex customer requirements and offer solutions that maximize profitability and add value to the customer; negotiate pricing with manufacturers and customers • Create accurate and professional quotations and submittal packages from customer specifications/drawings • Follow up with customers to ensure orders are filled promptly; assist with project management and coordinate deliverables

    • Inside Sales Representative
      • Apr 2019 - Aug 2019

      • Processed sales orders and bids generated through telephone sales transactions and met or exceeded the Profit Center’s monthly requirement • Grew and retained established customer base and developed new business using telemarketing campaigns

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Director Of Communications and Administration
      • Sep 2018 - May 2019

    • Director of Marketing and Administration
      • Sep 2016 - Sep 2018

      • Organized and executed Annual Benefit, which comprised most of the annual budget: first year with donations exceeding $95,000 (90% increase from previous year), second year with donations exceeding $200,000 (135% increase from previous year) • Crucial in the development of donor relationship procedures and processes • Coordinated and led teams of 12-25 for international short-term missions trips • Facilitated day-to-day administrative operations with direct reporting to CEO and… Show more • Organized and executed Annual Benefit, which comprised most of the annual budget: first year with donations exceeding $95,000 (90% increase from previous year), second year with donations exceeding $200,000 (135% increase from previous year) • Crucial in the development of donor relationship procedures and processes • Coordinated and led teams of 12-25 for international short-term missions trips • Facilitated day-to-day administrative operations with direct reporting to CEO and board of directors • Partnered with external marketing team to improve and elevate brand

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Branch Manager Training Program
      • Jun 2016 - Sep 2016

      • Support location sales and margin goals • Ensure positive customer experience through customer service and clean vehicles • Support management through back-office work • Support location sales and margin goals • Ensure positive customer experience through customer service and clean vehicles • Support management through back-office work

  • Coach's Smoke
    • Waco, Texas Area
    • Server/Bartender/Management
      • Jun 2015 - May 2016

      • Continually built influential relationships with customers • Played an encouraging and supportive role to co-workers • Excellent time management and multi-tasking skills • Employee of the Month – April 2016 • Continually built influential relationships with customers • Played an encouraging and supportive role to co-workers • Excellent time management and multi-tasking skills • Employee of the Month – April 2016

    • Cashier
      • Jan 2014 - Jun 2015

      • Brought organization to the cashier duties • Received payment by cash, check, credit cards, and vouchers • On the job training of new employees • Employee of the Month – August 2014 • Brought organization to the cashier duties • Received payment by cash, check, credit cards, and vouchers • On the job training of new employees • Employee of the Month – August 2014

  • Point West Bank
    • Waco, Texas Area
    • Intern/Junior Bank Teller
      • May 2013 - Jul 2013

      • Positive interaction with customers • Assisted with day-to-day duties of Senior Bank Tellers • Received checks and cash for deposit, verify amounts and check accuracy of deposit slips • Positive interaction with customers • Assisted with day-to-day duties of Senior Bank Tellers • Received checks and cash for deposit, verify amounts and check accuracy of deposit slips

Education

  • Baylor University
    Bachelor of Arts, Speech Communication
    2010 - 2016

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