Bracken Cox
Emergency Dispatcher at Grand Prairie Police Department- Claim this Profile
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Bio
Experience
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Grand Prairie Police Department
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United States
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Law Enforcement
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1 - 100 Employee
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Emergency Dispatcher
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Sep 2023 - Present
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Consilium Staffing
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Client Sales Consultant
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Jan 2023 - Jul 2023
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Fundbox
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United States
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Financial Services
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100 - 200 Employee
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Onboarding Specialist
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Oct 2021 - Oct 2022
• Displayed a track record of growth with consistent results of meeting and exceeding sales goals: YTD- 234 approvals leading to 169 FTDs and $2.58M in originations • Created a positive customer experience for all applicants with every client interaction (phone & email) • Reached out to potential customers to assist them through the application process • Customer Relationship Management (CRM) Salesforce daily use • Understood our client’s needs to make sure they applied for the… Show more • Displayed a track record of growth with consistent results of meeting and exceeding sales goals: YTD- 234 approvals leading to 169 FTDs and $2.58M in originations • Created a positive customer experience for all applicants with every client interaction (phone & email) • Reached out to potential customers to assist them through the application process • Customer Relationship Management (CRM) Salesforce daily use • Understood our client’s needs to make sure they applied for the right products and services • Partnered with various internal teams (credit, legal, compliance, business development) to address complex issues to come up with resolutions • Trained new hires and mentored interns Show less • Displayed a track record of growth with consistent results of meeting and exceeding sales goals: YTD- 234 approvals leading to 169 FTDs and $2.58M in originations • Created a positive customer experience for all applicants with every client interaction (phone & email) • Reached out to potential customers to assist them through the application process • Customer Relationship Management (CRM) Salesforce daily use • Understood our client’s needs to make sure they applied for the… Show more • Displayed a track record of growth with consistent results of meeting and exceeding sales goals: YTD- 234 approvals leading to 169 FTDs and $2.58M in originations • Created a positive customer experience for all applicants with every client interaction (phone & email) • Reached out to potential customers to assist them through the application process • Customer Relationship Management (CRM) Salesforce daily use • Understood our client’s needs to make sure they applied for the right products and services • Partnered with various internal teams (credit, legal, compliance, business development) to address complex issues to come up with resolutions • Trained new hires and mentored interns Show less
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Jeffrey Allen Inc
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Sales Representative
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Dec 2020 - Aug 2021
• Responded to consumer golf car sales leads by phone, email, or in-store visit; then followed up after initial contact to close the sale • Managed the customer selection and deal negotiation process, as well as all customer communication regarding payments/financing and status of the order until product is delivered • Developed marketing strategies to help move new and used inventory • Managed professional high-end front of house experience for clientele • Met and exceeded… Show more • Responded to consumer golf car sales leads by phone, email, or in-store visit; then followed up after initial contact to close the sale • Managed the customer selection and deal negotiation process, as well as all customer communication regarding payments/financing and status of the order until product is delivered • Developed marketing strategies to help move new and used inventory • Managed professional high-end front of house experience for clientele • Met and exceeded company set sales goals Show less • Responded to consumer golf car sales leads by phone, email, or in-store visit; then followed up after initial contact to close the sale • Managed the customer selection and deal negotiation process, as well as all customer communication regarding payments/financing and status of the order until product is delivered • Developed marketing strategies to help move new and used inventory • Managed professional high-end front of house experience for clientele • Met and exceeded… Show more • Responded to consumer golf car sales leads by phone, email, or in-store visit; then followed up after initial contact to close the sale • Managed the customer selection and deal negotiation process, as well as all customer communication regarding payments/financing and status of the order until product is delivered • Developed marketing strategies to help move new and used inventory • Managed professional high-end front of house experience for clientele • Met and exceeded company set sales goals Show less
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Hajoca Corporation
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Wholesale
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700 & Above Employee
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Quotations Specialist
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Aug 2019 - Nov 2020
• Interpret complex customer requirements and offer solutions that maximize profitability and add value to the customer; negotiate pricing with manufacturers and customers • Create accurate and professional quotations and submittal packages from customer specifications/drawings • Follow up with customers to ensure orders are filled promptly; assist with project management and coordinate deliverables
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Inside Sales Representative
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Apr 2019 - Aug 2019
• Processed sales orders and bids generated through telephone sales transactions and met or exceeded the Profit Center’s monthly requirement • Grew and retained established customer base and developed new business using telemarketing campaigns
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Hearts Afire, Inc.
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United States
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Medical Practices
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1 - 100 Employee
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Director Of Communications and Administration
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Sep 2018 - May 2019
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Director of Marketing and Administration
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Sep 2016 - Sep 2018
• Organized and executed Annual Benefit, which comprised most of the annual budget: first year with donations exceeding $95,000 (90% increase from previous year), second year with donations exceeding $200,000 (135% increase from previous year) • Crucial in the development of donor relationship procedures and processes • Coordinated and led teams of 12-25 for international short-term missions trips • Facilitated day-to-day administrative operations with direct reporting to CEO and… Show more • Organized and executed Annual Benefit, which comprised most of the annual budget: first year with donations exceeding $95,000 (90% increase from previous year), second year with donations exceeding $200,000 (135% increase from previous year) • Crucial in the development of donor relationship procedures and processes • Coordinated and led teams of 12-25 for international short-term missions trips • Facilitated day-to-day administrative operations with direct reporting to CEO and board of directors • Partnered with external marketing team to improve and elevate brand
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Hertz
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United States
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Travel Arrangements
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700 & Above Employee
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Branch Manager Training Program
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Jun 2016 - Sep 2016
• Support location sales and margin goals • Ensure positive customer experience through customer service and clean vehicles • Support management through back-office work • Support location sales and margin goals • Ensure positive customer experience through customer service and clean vehicles • Support management through back-office work
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Coach's Smoke
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Waco, Texas Area
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Server/Bartender/Management
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Jun 2015 - May 2016
• Continually built influential relationships with customers • Played an encouraging and supportive role to co-workers • Excellent time management and multi-tasking skills • Employee of the Month – April 2016 • Continually built influential relationships with customers • Played an encouraging and supportive role to co-workers • Excellent time management and multi-tasking skills • Employee of the Month – April 2016
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Rudy’s Country Store and Bar-B-Q
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Waco, Texas Area
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Cashier
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Jan 2014 - Jun 2015
• Brought organization to the cashier duties • Received payment by cash, check, credit cards, and vouchers • On the job training of new employees • Employee of the Month – August 2014 • Brought organization to the cashier duties • Received payment by cash, check, credit cards, and vouchers • On the job training of new employees • Employee of the Month – August 2014
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Point West Bank
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Waco, Texas Area
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Intern/Junior Bank Teller
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May 2013 - Jul 2013
• Positive interaction with customers • Assisted with day-to-day duties of Senior Bank Tellers • Received checks and cash for deposit, verify amounts and check accuracy of deposit slips • Positive interaction with customers • Assisted with day-to-day duties of Senior Bank Tellers • Received checks and cash for deposit, verify amounts and check accuracy of deposit slips
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Education
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Baylor University
Bachelor of Arts, Speech Communication