Bowen Kong
Inside Sales Specialist at Motic Microscopes (Worldwide)- Claim this Profile
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English Native or bilingual proficiency
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Cantonese Limited working proficiency
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Mandarin Limited working proficiency
Topline Score
Bio
Credentials
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Serving it Right
BC Liquor Control and Licensing Branch -
Standard First Aid, CPR and AED
Canadian Red Cross
Experience
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Motic Microscopes (Worldwide)
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Canada
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Mechanical Or Industrial Engineering
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1 - 100 Employee
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Inside Sales Specialist
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Mar 2022 - Present
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REEF PARKING
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United States
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Leasing Non-residential Real Estate
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200 - 300 Employee
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Data Specialist
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Nov 2021 - Jan 2022
●Developed the workflow and structure to complete backlogged projects. ●Researched customer information of owner’s vehicle thru GenTech, PBP system, MBTA●Cleared 3 years’ worth of backlog appeals in 30 days, resulting in more than 2000 files completed.
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Leads Researcher
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Jan 2021 - Nov 2021
● Moderate proficiency in Google & Microsoft applications● Ability to manage time, meet portfolio deadlines and work remotely● Enhanced the work of our sales team and fill our pipeline with potential clients ● Researched contact information of owners real estate thru Salesforce, Costar, Zoominfo● Improved efficiency through re-prioritizing work as situations change in a flexible manner● Provided onboarding support to new employees, answered questions and resolved any problematic issues. Show less
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DCS - Diaz Combat Sports
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Canada
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Business Consulting and Services
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1 - 100 Employee
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Administrative & Faculty Coordinator
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Aug 2020 - Nov 2020
● Create vending payment using telepathy software (Nayax) ● Delegate administrative responsibilities to front-end colleagues ● Independently manage the establishment when manager & owner was not present ● Schedule clients’ private sessions while handling weekly finances in the five-figure range ● Maintain membership accounts and inventory on our CRM software (Square Store, Zen Planner) ● Respond to member inquires using a multichannel support platform (Charta, Instagram, Email, Facebook, Setmore) Show less
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FGL Sports Ltd
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Canada
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Retail
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700 & Above Employee
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Sales Representative
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May 2019 - Oct 2020
● Process online orders by picking and packing goods from our back-end inventory ● Provide knowledge-based information towards all products and services available in store ● Able to assist all Chinese speaking customers due to a wide range of language proficiency ● Perform physical count of inventory and reconciles stock count to computer-generated reports ● Effective communication with customers to ensure the timely and accurate customer experience ● Process online orders by picking and packing goods from our back-end inventory ● Provide knowledge-based information towards all products and services available in store ● Able to assist all Chinese speaking customers due to a wide range of language proficiency ● Perform physical count of inventory and reconciles stock count to computer-generated reports ● Effective communication with customers to ensure the timely and accurate customer experience
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Enterprise
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Mexico
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Senior Customer Service Representative
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Nov 2019 - Mar 2020
● Track customer records on system database (Odyssey & ERAC 2.0) ● Build a rapport with clients to improve recurring sales in the future. ● Monitor inventory car fleets between on-site and airport-site location ● Collaborate with team members to reach monthly sales targets & customer service ratings ● Manage outgoing calls for callback management, A/Rs, and miscellaneous calls as assigned ● Take incoming calls- reservations, rate quotes, provide information and resolution for customers Show less
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Up Fundraising
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United States
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Non-profit Organizations
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1 - 100 Employee
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Team Lead
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Jul 2018 - Mar 2019
● Research local guidelines and acquire correct licenses to open an office. ● Develop small sales team associates (2-3) in sales tactics and procedure. ● Support and mentor new employees while running real-life scenarios on site ● Liaise with managers to determine training needs and schedule training sessions ● Establish a Vancouver branch by determining the location that best fits our target market ● Create a strong fundraising message to potential donors which led to monthly donations ● Plan and oversee campaigns while personally raising over $80,000 - Canadian National Institute for the Blind - Right to Play: Protect. Educate. Empower. Show less
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Education
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2017 - 2019
Kwantlen Polytechnic University
Diploma of Education, Business management
Community
