Boryana Sokolova
VSOC Engineer at Neterra- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Sofia, Sofia City, Bulgaria, BG
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Experience
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Neterra
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Bulgaria
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Telecommunications
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100 - 200 Employee
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VSOC Engineer
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May 2020 - Present
- Troubleshoot reported issues;- Coordinate with corporate clients and vendors for debugging faults, issues or maintenance of services;- Keep track of problems and update documentation;- Collaborate with other departments;- Diagnose and resolve technical issues;- Troubleshoot issues with TV Channel Playouts
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Junior VSOC Engineer
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Jul 2018 - May 2020
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Education
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2018 - 2020
Technical University of Sofia
Master's degree, Telecommunications Engineering -
2014 - 2018
Technical University of Sofia
Bachelor's degree, Telecommunications Engineering
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