Born Jewel Griffin
Women's Ministry Pastor at Vineyard Columbus- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Kent Irwin
Born Jewell is one of the most genuine and encouraging people I know. She has supported and worked with me, as a leader, team member and is so willing to help others succeed, Born, you will go far, because you are a giver and serve others, to reach their best!
Heidi Howes
Born supported our organization Motherful with her skills and expertise in a time of crisis and urgent need of healing. She went above and beyond to make our community healing event more successful than we could have even imagined where our collective members were able to express their concerns with leadership and create reconciliation and move forward past a painful occurrence. This was a case of far exceeding our expectations and the impact on our organization will be felt for years to come. I give her my highest recommendation as a facilitator, mediator, speaker, and healing catalyst for individuals and communities. We are immensely grateful for Born and her services.
Kent Irwin
Born Jewell is one of the most genuine and encouraging people I know. She has supported and worked with me, as a leader, team member and is so willing to help others succeed, Born, you will go far, because you are a giver and serve others, to reach their best!
Heidi Howes
Born supported our organization Motherful with her skills and expertise in a time of crisis and urgent need of healing. She went above and beyond to make our community healing event more successful than we could have even imagined where our collective members were able to express their concerns with leadership and create reconciliation and move forward past a painful occurrence. This was a case of far exceeding our expectations and the impact on our organization will be felt for years to come. I give her my highest recommendation as a facilitator, mediator, speaker, and healing catalyst for individuals and communities. We are immensely grateful for Born and her services.
Kent Irwin
Born Jewell is one of the most genuine and encouraging people I know. She has supported and worked with me, as a leader, team member and is so willing to help others succeed, Born, you will go far, because you are a giver and serve others, to reach their best!
Heidi Howes
Born supported our organization Motherful with her skills and expertise in a time of crisis and urgent need of healing. She went above and beyond to make our community healing event more successful than we could have even imagined where our collective members were able to express their concerns with leadership and create reconciliation and move forward past a painful occurrence. This was a case of far exceeding our expectations and the impact on our organization will be felt for years to come. I give her my highest recommendation as a facilitator, mediator, speaker, and healing catalyst for individuals and communities. We are immensely grateful for Born and her services.
Kent Irwin
Born Jewell is one of the most genuine and encouraging people I know. She has supported and worked with me, as a leader, team member and is so willing to help others succeed, Born, you will go far, because you are a giver and serve others, to reach their best!
Heidi Howes
Born supported our organization Motherful with her skills and expertise in a time of crisis and urgent need of healing. She went above and beyond to make our community healing event more successful than we could have even imagined where our collective members were able to express their concerns with leadership and create reconciliation and move forward past a painful occurrence. This was a case of far exceeding our expectations and the impact on our organization will be felt for years to come. I give her my highest recommendation as a facilitator, mediator, speaker, and healing catalyst for individuals and communities. We are immensely grateful for Born and her services.
Experience
-
Vineyard Columbus
-
United States
-
Religious Institutions
-
1 - 100 Employee
-
Women's Ministry Pastor
-
Dec 2020 - Present
-
-
-
Freelance, self-employed
-
Animation and Post-production
-
1 - 100 Employee
-
Self Development Coach
-
Aug 2002 - Present
-
-
-
Verizon Wireless
-
United States
-
Retail
-
1 - 100 Employee
-
HQ Ops Senior System Analyst
-
Apr 2018 - Jun 2019
Sys Anlys & Prg Sr. Analyst • Hosted IT & Development Focus Groups to help with innovative design and increased utilization in the online portal. • Represented the voice of the internal employee and external customer to ensure system designs were relevant and effective. • Created and maintained cross-functional partnerships with employees across all departments and leadership levels to drive and impact change. • Developed and reviewed business… Show more Sys Anlys & Prg Sr. Analyst • Hosted IT & Development Focus Groups to help with innovative design and increased utilization in the online portal. • Represented the voice of the internal employee and external customer to ensure system designs were relevant and effective. • Created and maintained cross-functional partnerships with employees across all departments and leadership levels to drive and impact change. • Developed and reviewed business requirements, determine acceptance criteria, minimum viable product, and risk management protocols. • Intervened promptly and closed knowledge, resource, morale, and integrity gaps when business needs were not being met from an operational or user perspective. • Created written communication(s) to initiate, plan, and execute on projects identified by leadership and workgroup. • Facilitated product and process launches/improvements to frontline agents and leaders. • Contributed to creating one of the most strategic, ongoing partnership and communications funnel between local ops, national ops, and frontline employees.
-
-
HQ Ops Performance Assurance Analyst
-
Jul 2011 - Apr 2018
• Utilized an array of Internal VZW systems to investigate the customer’s experience. • Developed User Acceptance Testing (UAT) protocols, survey models/tests to evaluate the customer's experience and provide recommendations to produce satisfactory, sustainable, empirical solutions. • Networked with various internal departments that impact the customer experience (i.e. local and national operations, marketing, finance, network/IT, Call Vendors… Show more • Utilized an array of Internal VZW systems to investigate the customer’s experience. • Developed User Acceptance Testing (UAT) protocols, survey models/tests to evaluate the customer's experience and provide recommendations to produce satisfactory, sustainable, empirical solutions. • Networked with various internal departments that impact the customer experience (i.e. local and national operations, marketing, finance, network/IT, Call Vendors, Reporting, Retail stores, Business Account Executives/Sales, Front line/customer-facing leadership, etc.). • Monitored calls for quality control and ensure appropriate policies and procedures were followed/report gaps accordingly. • Motivated peers to engage in best practice sharing and cultural enrichment activities to foster productive working relationships (i.e. created rewards for performance, acknowledge work milestones and successes, etc.). • Consolidated and summarized findings from various reporting and data generating resources to provide cost-saving recommendations to leadership. • Database Administrator for Verint Impact 360 Call monitoring system –ensured successful recordings via proactive and advanced troubleshooting measures. • Served as the voice of the Business Government & Customer Operations (BGCO) during weekly status calls with DBAs across the enterprise. • Created ability for leadership to monitor cross-functional work in spite of system limitations.
-
-
Various
-
Aug 2002 - Jul 2011
Experienced in Customer Service, Training, Order Fulfilment, Operations and Quality Assurance.
-
-
Education
-
Keller Graduate School of Management of DeVry University
Project Management, Project Management -
2016 - 2017
Next Level Trainings
Discovery 8, Breakthrough 8, & Vision and Impact Program 8, Emotional Intelligence -
1998 - 2002
The Ohio State University
Bachelor's degree, Special Education and Teaching
Community
