ServiceNow & Salesforce Consultant

• Jun 2023 - Present

Functional Consulting Manager - Platform & Enablement

• Mar 2021 - Jun 2023

As a part of the Platform & Enablement team, I am engaged in several different job activities.Functional Consultant RoleCustomer Demos (Presales)Involved in the building of numerous presales customer demos which extend through various verticals, mainly telco, energy, media, and a lot of the others.Standard Demos (Presales)Building and maintaining standard demos as per verticals, constant upgrades with new packages, and testing against the new SFDC releases.ProductBuilding the reference implementations.Documenting (product models, processes, technical specifications, setup instructions, configuration steps, journey paths, etc.).Acting as a "Customer Zero" - on each CS package pre-release (through reference implementations).Cooperating with the R&D team - suggesting features and reporting bugs within CS products.Manager RoleLeading a small team of functional consultants. Show less

Functional Consultant/Platform & Enablement

• Jan 2018 - Mar 2021

GIS Consultant/Project Manager

• Sep 2016 - Jan 2018

- Coordinating projects (international and national) - TELCO sector- Technical consultant (mainly for the geo-info sector)- Pre-sales - technical support- 2nd and 3rd line support- Training instructor (GIS, GDi developed applications)

GIS Consultant

• Jun 2009 - Sep 2016

Based on many years of experience working with customers in local and regional government, GDi has developed a comprehensive product, the GDi LOCALIS, comprising of several modules for local and regional government that enhance efficiency and transparency of administrative processes. Recently more and more of other levels of government or management utilize some of the GDi LOCALIS modules. GDi LOCALIS modules incorporate support for a variety of administrative processes and improve communication between government departments. This allows an overview of all administrative processes and their dependencies in one place. GDi LOCALIS products portfolio provide information on spatial relations and features and aid local and regional governments in decision making processes. Show less

GIS Specialist/Data Engineer

• Dec 2006 - Jun 2009

Mainly working with Spatial data (analysis/interpretation/conversion) and leading teams up to 15 data operators within massive vectorization projects such as DEM (20 m) or Road Atlas production.

Data Entry Operator

• Mar 2006 - Dec 2006

Massive vectorization