Experience

Sercofutura Correduria de seguros

• Spain
• Insurance
• 1 - 100 Employee

• Director técnico

  • Jul 2017 - Present

  Director técnico y socio. Asesoramos a nuestros clientes sobre las mejores opciones del mercado para contratar seguros, tanto a particulares como a empresas. Director técnico y socio. Asesoramos a nuestros clientes sobre las mejores opciones del mercado para contratar seguros, tanto a particulares como a empresas.



EAE Business School

• Spain
• Higher Education
• 700 & Above Employee

• Sales manager & Head of Admissions

  • Jul 2015 - Feb 2017

  EAE is ranked as the second most reputable business school in Spain (Merco Ranking 2014) and one of the 30 best business schools in the world. Management and supervision of the Admissions Department (consisting of 8 staff). Ensuring monthly conversion and enrollment targets are met by each team member. Control, monitoring and enforcement of policies and processes. Ensuring highest level of customer service is provided by the team to clients Monitoring and analysis business indicators ( KPI´s ) Selection and training of new staff. Responsible for achieving individual sales, conducting interviews with candidates´ profile assessment, counseling and closing sales Show less



Universidad Camilo José Cela

• Spain
• Higher Education
• 400 - 500 Employee

• Manager Business Development

  • Dec 2013 - Jun 2015

  UCJC is a private university which is part of the SEK Educational Institution. Its´ proven track record in teaching excellence stretches back over 120 years. UCJC is the fastest growing university in the country. Responsible for admissions into the Faculty of Economics & Law. Business development/promotion of the university and it´s range of courses via: - direct engagement with schools - attendance at educational fairs (to provide advice to students) - HR departments of commercial businesses (re professional courses) - LATAM Assisted in development of sales/promotional brochures Orientation and counseling of new students (sales) Key expert and trainer on the CRM system. Show less



EF Education First

• Switzerland
• Education Management
• 700 & Above Employee

• Regional Sales Manager

  • Jan 2010 - Nov 2013

  EF Education First is an international education company focusing on language, academics, educational travel, and cultural experience with a presence in more than 100 countries Management of team between 4 and 6 people (varies depending on the season) Key expert and trainer on the CRM system Develop relationships with schools, academies and travel agencies. Established sales plans including weekly objectives. Organization of events and fairs. Developed marketing plans, and subsequent provision of innovative activities put into action Training of new staff members Solving escalated/complex problems, including the issue of young international students living abroad and away from their families. Show less



MICROS Systems Inc

• United States
• Software Development
• 700 & Above Employee

• Consultant and Trainer

  • Sep 2006 - Dec 2009

  MICROS provides leading enterprise-wide applications, services and hardware for the hospitality and retail industries. Its’ solutions are utilized in over 567,000 hotels, casinos, tables and quick service restaurants, retail, leisure and entertainment, fuel and convenience stores, cruises, and travel operations in more than 180 countries. Sales management: follow up with customers regarding their issues and providing resolutions, selling and advising on upgrades and new versions Consultant and trainer in projects implementing the hotel management system (more than 40 hotels in Spain). Show less



Mirasierra Suites Hotel

• Leisure, Travel & Tourism
• 1 - 100 Employee

• Front Desk Receptionist

  • Sep 2005 - Sep 2006

  Reservation bookings Processing of billings Providing excellent customer service Key expert for hotel’s Opera software Audit of billings Reservation bookings Processing of billings Providing excellent customer service Key expert for hotel’s Opera software Audit of billings



Hotetur Dominican Bay (República Dominicana)

• Santo Domingo

• Management Assistant Internship

  • Mar 2005 - Aug 2005

  Internal quality audits, cost control, hygiene control, management reports Internal quality audits, cost control, hygiene control, management reports



Mallorca Marriot Son Antem

• Mallorca

• Customer Service

  • Aug 2004 - Dec 2004

  Atención al cliente Atención al cliente