Experience

MOBYRIX

• Belarus
• Internet Publishing
• 1 - 100 Employee

• Customer Service Support Manager

  • Jun 2021 - Present

  • Clients consulting. • User support (chats/e-mails/chat-bot). • Report and analysis of UI flaws. • Elaboration of work process improvements. • Daily reports. • Finding and identifying bugs and discussing them with the team • Making of daily reports. • Suggest ideas for improving work processes. • Clients consulting. • User support (chats/e-mails/chat-bot). • Report and analysis of UI flaws. • Elaboration of work process improvements. • Daily reports. • Finding and identifying bugs and discussing them with the team • Making of daily reports. • Suggest ideas for improving work processes.



Domina

• Argentina
• Facilities Services

• Account Manager

  • Apr 2018 - Jun 2021

  • Customer relationship administration. • New customer acquisition and negotiation. • Solve client’s problems in using the product. • Working with documents and database (issuing and negotiating contracts, controlling the signing of closing documents, issuing invoices). • Competitive market analysis. • Customer relationship administration. • New customer acquisition and negotiation. • Solve client’s problems in using the product. • Working with documents and database (issuing and negotiating contracts, controlling the signing of closing documents, issuing invoices). • Competitive market analysis.