Experience

NetGalley

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Sales Coordinator

  • Jul 2023 - Present

  Philadelphia, Pennsylvania, United States •Manage day-to-day operations for all aspects of the NetGalley.com pay-per-title client (PTC) program: managing incoming leads; onboarding new author and publisher clients; assisting these clients as needed; and advising on strategy, marketing, best practices, and growth. •Identify publishers not yet using NetGalley, and assist in outreach and onboarding for these new clients, for both the subscription and pay-per-title sales programs. •Implement a standardized check-in system for all… Show more •Manage day-to-day operations for all aspects of the NetGalley.com pay-per-title client (PTC) program: managing incoming leads; onboarding new author and publisher clients; assisting these clients as needed; and advising on strategy, marketing, best practices, and growth. •Identify publishers not yet using NetGalley, and assist in outreach and onboarding for these new clients, for both the subscription and pay-per-title sales programs. •Implement a standardized check-in system for all NetGalley.com pay-per-title clients to better understand clients' individual needs, and to suggest adjustments to the NetGalley service and internal workflows in service of these clients. •Assist with support via email and Zendesk, predominantly assisting clients who pay per-title, as well as subscription clients and NetGalley members. •Coordinate with NetGalley's Promotions team, identifying and pitching clients for placement in NetGalley Promotions. •Maintain the client relationship management database with up-to-date information on industry news and client contact updates. •Serve as liaison between NetGalley and the Independent Book Publishers Association. •Collaborate with team members across departments to address client requests and inquiries. •Upload and test files, create accounts and title records, and perform other administrative tasks. •Generate case studies for successful titles for the NetGalley Insights industry-facing blog.

• Sales Assistant

  • Jul 2021 - Jun 2023

  •Managed day-to-day operations for all aspects of the NetGalley.com pay-per-title client (PTC) program: managing incoming leads; onboarding new author and publisher clients; assisting clients as needed; and advising on strategy, marketing, best practices, and growth. •Implemented a bimonthly "check-in" system for all NetGalley.com pay-per-title clients, as well as an exit survey, to better understand these clients' individual needs, and to suggest adjustments to the NetGalley service and… Show more •Managed day-to-day operations for all aspects of the NetGalley.com pay-per-title client (PTC) program: managing incoming leads; onboarding new author and publisher clients; assisting clients as needed; and advising on strategy, marketing, best practices, and growth. •Implemented a bimonthly "check-in" system for all NetGalley.com pay-per-title clients, as well as an exit survey, to better understand these clients' individual needs, and to suggest adjustments to the NetGalley service and internal workflows in service of these clients. •Managed support via email and Zendesk, predominantly assisting clients who pay per-title, as well as subscription clients and NetGalley members. •Served as liaison between NetGalley and the Independent Book Publishers Association. •Conducted regular outreach to NetGalley clients regarding file issues and errors. •Maintained the client relationship management database with up-to-date information on industry news and client contact updates. •Collaborated with team members across departments to address client requests and inquiries. •Uploaded and tested files, created accounts and title records, and performed other administrative tasks. •Generated case studies for successful titles for the NetGalley Insights industry-facing blog.

• Administrative Assistant

  • Nov 2020 - Jul 2021

  •Answered support questions from publishers and authors who already used NetGalley, and from potential author and publisher clients. •Maintained the NetGalley Publisher Knowledge Base and CRM database with up-to-date information. •Collaborated with various team members across departments to address client requests and inquiries.



Freelance

• Editor

  • Apr 2016 - Present

  •Edit query letters and manuscripts for hundreds of clients, focusing on young adult and middle grade fiction, as well as queer adult romance. •Sensitivity read for bestselling and award-winning authors at each of the Big Five publishing houses, independent publishers of all sizes, and self- and independently published authors. •Serve as lead editor on a freelance basis for select titles published by Inkyard Press, a former imprint of HarperCollins Children's Books. •Volunteer with… Show more •Edit query letters and manuscripts for hundreds of clients, focusing on young adult and middle grade fiction, as well as queer adult romance. •Sensitivity read for bestselling and award-winning authors at each of the Big Five publishing houses, independent publishers of all sizes, and self- and independently published authors. •Serve as lead editor on a freelance basis for select titles published by Inkyard Press, a former imprint of HarperCollins Children's Books. •Volunteer with nonprofits such as Diverse Voices, Inc., beginning with the inaugural #DVpit pitch event, critiquing pitches, queries, and pages for participants, and serving as an industry panelist for DVI's author mentorship program. Show less



Writers House

• Book and Periodical Publishing
• 1 - 100 Employee

• Intern

  • Jun 2018 - Aug 2018

  Greater New York City Area •Supported the desks of senior agent Daniel Lazar and junior agent Victoria Doherty-Munro. •Evaluated queries and manuscripts, focusing on YA and MG, and generated reader's reports. •Generated editorial letters for clients. •Assumed the role of agent’s assistant in Victoria Doherty-Munro's absence. •Assisted the accounting office with filing royalty statements, making copies, and performing other administrative tasks. •Managed the agency front desk by directing phone calls to… Show more •Supported the desks of senior agent Daniel Lazar and junior agent Victoria Doherty-Munro. •Evaluated queries and manuscripts, focusing on YA and MG, and generated reader's reports. •Generated editorial letters for clients. •Assumed the role of agent’s assistant in Victoria Doherty-Munro's absence. •Assisted the accounting office with filing royalty statements, making copies, and performing other administrative tasks. •Managed the agency front desk by directing phone calls to agents and assistants and greeting visitors. •Participated in seminars focused on the publishing industry under the guidance of Writers House internship program director Michael Mejias and agency staff. Show less



Triada US Literary Agency

• Intern

  • Jun 2017 - Sep 2017

  •Supported the desk of senior literary agent and subsidiary rights manager Brent Taylor. •Evaluated manuscripts, focusing on YA and MG, and generated reader’s reports for requested manuscripts. •Composed editorial letters for client manuscripts. •Drafted pitch letters. •Researched editors for potential inclusion in submission lists. •Proofread documents including rights guides and contracts.



Entangled Publishing, LLC

• Writing and Editing
• 1 - 100 Employee

• Editorial Intern

  • Aug 2015 - Jul 2017

  Remote •Supported the desk of senior editor Kate Brauning. •Evaluated manuscripts, focusing on YA and adult romance. •Drafted flap copy. •Assisted with brainstorming titles and taglines. •Generated editorial letters for bestselling and award-winning authors, assisted with developmental and line editing, and proofread galleys.



The Stonesong Press

• Book and Periodical Publishing
• 1 - 100 Employee

• Intern

  • Sep 2016 - Dec 2016

  Greater New York City Area •Supported the desks of agents Alison Fargis, Emmanuelle Morgen, Melissa Edwards, Alyssa Jennette, and Madelyn Burt. •Evaluated manuscripts, focusing on YA and MG. •Managed the agency query inbox. •Liaised with potential clients on behalf of Stonesong agents. •Created social media content for the agency. •Maintained office upkeep.