Experience

The Smart Idea Group

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Accounts Administator

  • Feb 2021 - Present

  -Key Client Billing schedule formulation and reconciliation to invoicing-Coordinating day-to-day administration of client accounts and contracts-Documenting and reviewing contract terms and conditions-Ensuring that all records are accurate and up to date-Superior attention to detail in order to identify inconsistencies in contracts-Assisting in the preparation of reports-Prepares bank settlements and submits to customers.-Generating Adhoc invoices and credit notes-Billing histories and client profitability analysis-Audit assistance with Revenue samples and documentation gathering Show less

• Service Controller

  • Nov 2017 - Feb 2021

  -Providing technical advice and customer service support-Recording of all customer breakdowns on BPO system-Controlling & dispatching of Technicians to these breakdowns.-Arranging quotations for chargeable work and obtainorder numbers.-Generating reports-Arranging movements, collections and deliveries ofequipment-Invoicing parts, service call outs, and movements-Processing suppliers’ invoices-Preparing quotations for clients, competitive pricingand building client relationship.-System administration Show less



Pansolutions Holdings

• Receptionist

  • Jun 2016 - Nov 2017

  -Administration duties -Switchboard operating -TNG web administration -Customer service -Problem Solving -Clerical functions -Working with clientele -Administration duties -Switchboard operating -TNG web administration -Customer service -Problem Solving -Clerical functions -Working with clientele



Toys"R"Us

• United States
• Retail
• 700 & Above Employee

• Shop Assistant

  • Oct 2013 - Jun 2016

  -Customer Care -Generating sales -Stock management and Control -Arranging ordering of stock -Knowledge of inventory techniques -Familiarizing with latest products and technology -Ensuring full customer satisfaction -Customer Care -Generating sales -Stock management and Control -Arranging ordering of stock -Knowledge of inventory techniques -Familiarizing with latest products and technology -Ensuring full customer satisfaction