Quality Coordinator

• Aug 2021 - Present

I track and improve upon quality measures set by numerous payers such as Medicare, Medicaid, and Commercial insurance. I also run performance reports to identify areas of improvement within the clinic, and then formulate action plans to see those improvements implemented. In 2022, I was able to achieve recognition for our practice through NCQA to be designated as a PCMH (Patient Centered Medical Home) and secured a PCMH contract with Blue Cross Blue Shield. I now work to maintain our recognition. Show less

Administrative Specialist

• Dec 2019 - Aug 2021

I maintained schedules for nineteen physicians in the Department of Family Medicine, provided administrative support to the Executive Director and Chair of the department, and managed an administrative assistant.

Client Services Specialist

• Jul 2018 - Dec 2019

Responsible for welcoming guests into Ethan Allen Design Center and directing client traffic for design consultants. I also ensured records were kept up to date by running daily and weekly reports and ensure all samples and products are current by maintaining and updating discontinued items. Responsible for welcoming guests into Ethan Allen Design Center and directing client traffic for design consultants. I also ensured records were kept up to date by running daily and weekly reports and ensure all samples and products are current by maintaining and updating discontinued items.

Recruitment Manager

• May 2017 - Jan 2018

Head Receptionist

• May 2016 - May 2017

Responsible for scheduling interviews, speaking with up to 100 callers a day, managing other receptionists, and handling payroll.

Coordinating Assistant

• 2013 - May 2017

Executed design work at weddings and events, maintained communication between vendors, created and marketed products and packages for future clients. Executed design work at weddings and events, maintained communication between vendors, created and marketed products and packages for future clients.

Childcare Provider

• Oct 2015 - May 2016

Responsible for overseeing up to 40 children, occasionally singlehandedly. Responsible for overseeing up to 40 children, occasionally singlehandedly.

Bear Builder

• Aug 2014 - Dec 2014

Responsible for greeting customers, walking them through the process of creating a product, helping them to create said product, and checking them out after they were done. Responsible for greeting customers, walking them through the process of creating a product, helping them to create said product, and checking them out after they were done.

Kennel Technician

• Sep 2013 - Jan 2014

Responsible for taking care of the animals; cleaning up after them, feeding them, and taking them outside during the day. I also assisted the veterinarians with routine procedures and administered medications to the animals. Responsible for taking care of the animals; cleaning up after them, feeding them, and taking them outside during the day. I also assisted the veterinarians with routine procedures and administered medications to the animals.

Summer Camp/Daycare assistant

• May 2008 - May 2010

Assisted with filing papers, childcare, and some janitorial duties. Assisted with filing papers, childcare, and some janitorial duties.