Experience

Magnolia Dental

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Regional Operations Manager

  • Dec 2020 - Present



DAG - Dental Acquisitions Group

• Regional Operations Manager

  • Oct 2019 - Apr 2020



Smile Safari

• Director Of Operations

  • Nov 2018 - Jul 2019



ImmediaDent

• United States
• Medical Practices
• 1 - 100 Employee

• Director of New Practice Operations

  • Jan 2018 - Nov 2018

  • Managed the integration team, ensuring processes and policies are implemented in all new offices and carried out all new directives for growth• Interpreted and impacted P&Ls from regional to office levels• Worked directly with COO to interview, hire and train new doctors• Interviewed, hired and trained all Regional Managers, Directors and Area Managers for the company• Ensured the daily financial goals in all offices for a particular Region or expansion offices by effectively managing the teams, doctors, scheduling of patients and productivity• Effectively lead 225+ employees, in 10-14 offices• Liaison between field and home office

• Regional Director

  • May 2014 - Dec 2017

  • Ensured the production and financial goals are met for all 9 offices in the region by analyzing and impacting all P&Ls daily• Monitored daily productivity and revenue margins through Area Managers and office teams• Worked with Area Managers to control the profit and loss for each of the offices in assigned region • Communicate daily guidance and goals to region through Area Managers • Direct supervision of Area Managers and Doctors within the Region, including hiring, coaching and mentoring• Motivate Area Managers to be role models and develop leaders within their offices• Effectively lead 150+ employees, in 9 offices• Work closely with the COO to ensure the financial success of the office

• Area Manager

  • Mar 2013 - Jun 2014

  • Worked with Regional Director to ensure daily production and financial goals are met for all offices in the area • Assisted in overall management of daily practice operations• Coordinated with the Regional Director to ensure practices are performing effectively and profitably• Provided direct supervision to the Lead Patient Coordinators• Effectively hired, managed, coached and mentored staff and doctors• Ensured appropriate operations for quality patient care and profitability• Effectively lead 50+ employees, within 4 offices• Worked with the Regional Manager or Regional Director to ensure the financial success of the offices



Friends of Rick Pfeiffer

• Political Consultant/Campaign Treasurer

  • Jan 2001 - Jan 2017



Columbus City Attorney

• Legal Assistant

  • Jun 2010 - Sep 2010