Bonnie Roca
Patient Access Representative at Texas Health Mansfield- Claim this Profile
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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Basic Life Support (BLS)
American Heart AssociationAug, 2020- Nov, 2024
Experience
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Texas Health Hospital Mansfield
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Patient Access Representative
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Sep 2020 - Present
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Mouser Electronics
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United States
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Semiconductor Manufacturing
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700 & Above Employee
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Warehouse Coordinator
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Jan 2014 - Aug 2020
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Warehouse Coordinator
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Jan 2014 - Aug 2020
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Warehouse Coordinator
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Sep 2009 - Oct 2017
Maintained warehouse by coordinating workflow to monitor and assist workflow in accordance with workload. Ensured new and existing staff were properly trained on all responsibilities, procedure changes and provided ongoing guidance and technical support. Accounted “hands on” work involvement and coordination of daily operational activities within an assigned area to achieve specific quality and productivity expectations.
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Inspector
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Jul 2013 - Dec 2013
SCOPE The Inspector is responsible for inspecting orders to ensure correct items, quantities and packaging. ACCOUNTABILITIES Inspecting orders to ensure correct items, quantities and packaging. Report errors. Confirming customer requirements have been met. Train order pulling staff on packaging and procedures with a pleasant and patient attitude. Moving very small to bulky product. Using desktop or handheld (RDT/iPad) computer terminals. Supports and participates in… Show more SCOPE The Inspector is responsible for inspecting orders to ensure correct items, quantities and packaging. ACCOUNTABILITIES Inspecting orders to ensure correct items, quantities and packaging. Report errors. Confirming customer requirements have been met. Train order pulling staff on packaging and procedures with a pleasant and patient attitude. Moving very small to bulky product. Using desktop or handheld (RDT/iPad) computer terminals. Supports and participates in the company's total quality process. No supervisory responsibilities Regular attendance at work is an essential function of the job. CHARACTERISTICS Energy Frustration Tolerance Preference for Structure Acceptance of Diversity Self Control Productive Attitude SKILLS & CERTIFICATIONS Fully trained in assigned department Demonstrates a positive attitude toward self and others. Exhibits professionalism, commitment and dedication. Excellent communications skills, written and verbal. Excellent interpersonal skills required. Ability to work with diverse personalities. Team player. Detailed and thorough in work habits. Able to work under the pressure of deadlines. Intermediate skill using MS Explorer Able to read and understand handwritten and printed source documents and terminal screen. Able to read tiny markings on products including color codes. July 2015 Page 2 of 2 Understand the meaning of product markings and color codes for resistors, capacitors, inductors and all types of semiconductors. Able to use desktop or handheld (RDT/iPad) computer terminals. Able to maneuver in aisles 36" wide, stand for long periods of time, and reach, lift and carry products weighing up to 40 pounds from ground level up to 7’ using a ladder. Skill Evaluation: Math 80%, Counting 80%, Matching 80%. Able to pass Basic Inspection test with 100% accuracy upon completion of training. Neat and legible handwriting. Ability to work overtime and weekends
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Stock control associate
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Sep 2009 - Jun 2013
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Centro De Pediatria Hispana (Pediatric Clinic)
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Garland, Texas, United States
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Front Desk Receptionist at Centro De Pediatria Hispana (Pediatric Clinic)
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Aug 2008 - Mar 2009
Greeted and assisted patients with exceptional customer service. Verified patient’s health insurance, filed paperwork, handled insurance copayments, and managed patient charts. Greeted and assisted patients with exceptional customer service. Verified patient’s health insurance, filed paperwork, handled insurance copayments, and managed patient charts.
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Education
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Tarrant County College
Registered Nursing/Registered Nurse -
Tarrant County College
Associate of Arts - AA, 3.2