Experience

BNS

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Block Property Manager

  • Nov 2021 - Present

  Managing a total of 37 sites to include estates within the Bristol and Gloucester region. Organising projects following the clients specification and ensuring Health and Safety was adhered to. Serving a Section 20 as required and completing regular site visits during a project to assess quality of workmanship and schedule of works are being followed. Building the client relationship through regular meetings and following up on any points raised in a prompt manner. Drafting Service Charge budgets and long-term maintenance plans and ensuring upcoming works are communicated with relevant stakeholders to ensure client retention. Processing invoices and logged insurance claims and ensuring a block has a healthy financial forecast. During my employment, I’ve been able to take on additional blocks to manage as I felt I was able to work well with a higher workload. Show less



Andrews Property Group

• United Kingdom
• Real Estate
• 200 - 300 Employee

• Assistant Manager

  • Sep 2019 - Nov 2021

  Property Manager responsible for all aspects of managing a rental property. Trained staff members during the pandemic due to large increase in recruitment which resulted in a promotion to Assistant Manager of the South West region with 13 Property Managers in the Department. Main responsibilities were then solely management of the Department to include training, recruiting, increasing financial revenue and compliant handling if this arose. Property Manager responsible for all aspects of managing a rental property. Trained staff members during the pandemic due to large increase in recruitment which resulted in a promotion to Assistant Manager of the South West region with 13 Property Managers in the Department. Main responsibilities were then solely management of the Department to include training, recruiting, increasing financial revenue and compliant handling if this arose.



The Lettings Game

• Property Manager

  • Oct 2017 - Sep 2019

  Working for a growing small business assisting to Property Manage 500 properties, during my employment, the number increased to 700 properties and the company were recognised as the top Letting Agent by All Agents and the company appeared on the BBC for work within the community to support renters. Working for a growing small business assisting to Property Manage 500 properties, during my employment, the number increased to 700 properties and the company were recognised as the top Letting Agent by All Agents and the company appeared on the BBC for work within the community to support renters.



Interserve

• United Kingdom
• Construction
• 700 & Above Employee

• Facilities Coordinator

  • Feb 2016 - Jun 2017

  Working for Interserve which had the facility contract at The BBC during my employment. Assisting to coordinate the porterage, cleaning and engineering services onsite. I wanted to work at the BBC as it taught me how to communicate with a huge number of stakeholders and juggle the demand of working for a company within another organisation and keeping to tight SLA target within budget. I was able to get involved with projects of varying sizes and costs with numerous contractors trying to ensure a schedule of works were adhered to. Importance was placed on keeping the client updated through regular meetings. Due to the size of the site, I was heavily involved with the Health and Safety during any type of work and ensuring adequate training, knowledge and documentation were in place. Show less



Friska

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Assistant Manager

  • Feb 2015 - Nov 2015

  Working in a branded chain enabled a greater understanding of brand identity and ensuring consistency in the branch. I was responsible for managing the front of house and training staff before they went to their home stores. Office work included social marketing, processing outside catering orders, cashing-up and stock taking and ordering and checking off the systems online to ensure all procedures were being met. I also attended monthly meetings with the owners, operational manager and the kitchen manager in order to ensure the KPI's were being met. Due to the popularity of the original Friska that I worked in, the chain opened up further stores in the region. Show less



Verve Global Services Pvt Ltd

• India
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Event Assistant

  • Sep 2013 - Aug 2014

  Whilst I was working at A cappella the new Event Manager approached me for a part-time event job with Verve, an event company at Bocabar. As part of my job role I showed the clients around the venue and completed bookings. Thereafter planning the event with the client. If the clients were using contractors I was responsible for ensuring appropriate licenses were in places and risk assessments were appropriate and up to date. I co-ordinated every aspect of the event in the run up and on the event day and was on hard to trouble shoot and make quick decisions as required. Follow up interaction with the client meant a high percentage of repeat business and enhancing the corporate database. As part of my job role I was able to promote the event space through contacting various companies to put the venue in magazines and websites. During my second phase of employment at the venue I was fortunate to see the progression of the venue under a different ownership, there was an increase in weddings after the venue received a wedding license. Other events include food festivals, The Times exhibition and corporate meetings. Show less



A Cappella

• Knowle- Bristol

• Restaurant Manager

  • Oct 2008 - Aug 2014

  Progressed to become a Manager within the company and running the day to day business. Completing the kitchen and front of house ordering which enabled a better understanding of the quantity of stock needed daily. I enjoyed recruiting, training and managing members of staff and staff retention was fairly high due to a great team environment. The social media of the restaurant became more important as the growth of that sector became more evident. Interacting with customers meant exclusive online discounts as a reward for loyalty and enhancing the name of the restaurant. I was able to encourage food bloggers to dine in the venue to market through different channels. Through hard work and loyalty over several years of employment I was able to watch the business grow in popularity and receive awards and recognition in 'The Guardian' and 'The Good Food Awards'. Show less



Bocabar

• Arnos Vale- Bristol

• Assistant Event Manager

  • Apr 2008 - Sep 2009

  Marketing the venue and showing potential clients around the site, following up after the intial meeting and creating a budget and event plan with the client if they wanted to book the venue. Organising catering from Bocobar and event set-up with contractors and ensuring all parties knew the event timeline. Training and managing event staff and ensuring staff members were well presented. Following up with the client after the event and ensuring any feedback was used in future staff training. The largest event held was a New Years Eve party with a sellout capacity of 800. Show less