Bonita Dorsey

Food and Beverage Manager at Margaritaville Beach Resort Grand Cayman
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US
Skills

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Bio

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Credentials

  • Communicating with Confidence
    Lynda.com
    Jul, 2017
    - Oct, 2024
  • Making Decisions
    Lynda.com
    Jul, 2017
    - Oct, 2024
  • Managing Employee Performance Problems
    Lynda.com
    Jul, 2017
    - Oct, 2024
  • Managing Stress
    Lynda.com
    Jul, 2017
    - Oct, 2024
  • Writing Email
    Lynda.com
    Jul, 2017
    - Oct, 2024
  • Communication
    Lynda.com
    Jun, 2017
    - Oct, 2024
  • New Manager Foundations
    Lynda.com
    Jun, 2017
    - Oct, 2024
  • Train the Trainer
    Lynda.com
    Jun, 2017
    - Oct, 2024
  • Unconscious Bias
    Lynda.com
    Jun, 2017
    - Oct, 2024
  • Avoiding Burnout
    Lynda.com
    Mar, 2017
    - Oct, 2024
  • Coaching and Developing Employees
    Lynda.com
    Mar, 2017
    - Oct, 2024
  • Customer Service Fundamentals
    Lynda.com
    Mar, 2017
    - Oct, 2024
  • Developing Executive Presence
    Lynda.com
    Mar, 2017
    - Oct, 2024
  • Find and Retain High Potentials
    Lynda.com
    Mar, 2017
    - Oct, 2024
  • How to handle workplace bullying
    Lynda.com
    Mar, 2017
    - Oct, 2024
  • Leadership Fundamentals
    Lynda.com
    Mar, 2017
    - Oct, 2024
  • Managing Conflict
    Lynda.com
    Mar, 2017
    - Oct, 2024
  • Managing Diversity
    Lynda.com
    Mar, 2017
    - Oct, 2024
  • Managing Teams
    Lynda.com
    Mar, 2017
    - Oct, 2024
  • Stepping Up to Leadership
    Lynda.com
    Mar, 2017
    - Oct, 2024

Experience

  • Margaritaville Beach Resort Grand Cayman
    • Cayman Islands
    • Hospitality
    • 1 - 100 Employee
    • Food and Beverage Manager
      • Feb 2019 - Present

  • Hilton Hotels Worldwide
    • Hospitality
    • 1 - 100 Employee
    • Food Beverage Manager
      • Jan 2018 - Present

  • Four Seasons Hotels and Resorts
    • Canada
    • Hospitality
    • 700 & Above Employee
    • Director of Outlets
      • Dec 2015 - Nov 2016

      Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house - Develop and recommend the budget, concepts and objectives and manage within those approved plans - Implement and maintain food & beverage sales/marketing programs - Direct and oversee development of employees- Hire, train, empower, coach and counsel, performance and salary reviews - Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations - Coordinate outlet operations with other hotel departments to ensure efficient guest service - Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality - Implement procedures to increase guest and employee satisfaction - Exercise quality control for both food and beverage

  • Fairmont Hotels & Resorts
    • United Arab Emirates
    • Hospitality
    • 700 & Above Employee
    • Food and Beverage Manager
      • Apr 2011 - Nov 2014

  • Starwood Hotels & Resorts Worldwide, Inc.
    • Hospitality
    • 100 - 200 Employee
    • Restaurant Manager
      • 2008 - 2010

    • Director Of Banquets
      • 2007 - 2008

  • Hyatt Hotels Corporation
    • United States
    • Hospitality
    • 700 & Above Employee
    • Director Of Outlets
      • 2005 - 2006

    • Assistant Banquet and Convention Service Manager
      • 2004 - 2005

    • Room Service/Regency Catering Operation Manager
      • 2002 - 2004

    • Assistant Outlet Manager
      • 2000 - 2002

Community

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