Experience

BOMBAY JEWELLERY MANUFACTURERS

• India
• Luxury Goods & Jewelry
• 1 - 100 Employee

• Key Account Manager

  • Apr 2021 - Present

  • Responsible for increasing sales through online marketplace sales platform. • Create and manage Marketplace-specific promotions and offers. Running paid advertisements/sponsored ads, Keyword Campaign Management, Customer review generation, and management. • Manage & increase sales for our in-house e-commerce website, including new listings and checking accuracy. • Work with the Graphics Design & Photography team to help develop best in class content & creatives. • Responsible for timely execution & delivery of website orders. • Drive traffic and enhance sales and manage global online marketplaces. • Execute marketplace management activities like registering on marketplaces, creating stores, enhanced listing, and interacting with respective category heads of different marketplaces. • Responsible for providing monthly and quarterly sales targets and meeting them with 10% variation. • Keep collecting data for platforms e.g., top selling products, competitor performance, advertising mechanisms, etc. Show less



Quick eSelling Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Key Account Manager

  • Aug 2020 - Apr 2021



Just in Time Trading Pvt Ltd

• Mumbai Area, India

• e-commerce Executive

  • May 2017 - Dec 2019



C Mahendra Infojewels Ltd (CMIL)

• India
• Movies, Videos, and Sound
• 1 - 100 Employee

• e-Commerce Executive

  • Jul 2016 - Aug 2017

  Order Management. Uploading new products on e-commerce websites. Check and fulfill all orders received on the websites. Resolution of customer queries, issues and complaints as per SOP. Customer Support & managing Feedback & Reviews. Order Management. Uploading new products on e-commerce websites. Check and fulfill all orders received on the websites. Resolution of customer queries, issues and complaints as per SOP. Customer Support & managing Feedback & Reviews.



Best Practice Washrooms Pvt Ltd

• Advertising Services
• 1 - 100 Employee

• Customer Care Executive

  • Apr 2014 - Jun 2016

  Processing Client Order Form Solving query of Clients on Phone and email Sending Enquiry to Sales Team Checking Tracking number in RMS Software Maintaining database of Clients Preparing reports Co-ordination with Branches Processing Client Order Form Solving query of Clients on Phone and email Sending Enquiry to Sales Team Checking Tracking number in RMS Software Maintaining database of Clients Preparing reports Co-ordination with Branches



Techplus Media Group

• India
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Back Office Executive

  • Oct 2010 - Mar 2014

  ITPV - Handling client interaction Database Management Payment collection follow-up Office Boy handling, petty cash handling, attendance report Monitoring the courier service. Beauty & Style – Stall Distribution. Ensure that the record of Mumbai location reaches on time for the concurrent Audit. Processing all the bills on time and ensuring timely payments. Coordination between various internal departments. ITPV - Handling client interaction Database Management Payment collection follow-up Office Boy handling, petty cash handling, attendance report Monitoring the courier service. Beauty & Style – Stall Distribution. Ensure that the record of Mumbai location reaches on time for the concurrent Audit. Processing all the bills on time and ensuring timely payments. Coordination between various internal departments.