Experience

Dafo Vehicle Fire Protection AB

• Sweden
• Fire Protection
• 1 - 100 Employee

• Business Development Manager; Twakei Fire Protection

  • Apr 2022 - Present

  -Identifying areas for growth within the DAFO Equipment Fire protection businesses in the Eastern Africa marketplace through Twakei Fire Protection . -Contact End user training to service engineers on DAFO fire system operation, maintenance. -Contact customer visit on regular basis within the region. -Preparing DAFO Fire Protection technical proposal for customer. -Evaluate customer fire protection requirement and propose the best solution. -Liaise with DAFO product team for customized fire protection solution -Recommend improvements to fire protection services or procedures based on customer and client feedback where appropriate. -Ensure effective management of customer satisfaction surveys. -Prepare programmes of external communication, customer engagement and DAFO brand promotion that will contribute to the achievement of Twakei and DAFO objectives Show less



Winspec Engineering

• Nairobi, Kenya

• Consulting Technical Engineer

  • Jul 2021 - May 2022

  Offer technical procurement support to clients in the region and linking clients with suppliers for different range of products. -Evaluate products technical data to ensure to suits clients requirements -Advice clients on the different options available to suit the budget. -Liaise with suppliers both locally and internationally for customer solutions. -Negotiate on behalf of the customer for best pricing. -Inspect product to ensure they meet customer specs after delivery. -Ensure shipment timelines are adhered to. Manage customer complain are resolved in a timely manner. -Offer Technical training on product delivered where necessary. Clients include: -BSS insulators: Tanzania -Anrick Investment: Kenya -Elite Tools: Kenya -KCI: Kenya -Universal Orbital Systems: India -BOC Gases: Kenya Show less



ESAB

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Regional Sales Engineer: Eastern Africa

  • Apr 2019 - May 2021

  Responsibilities • Map out potential business partners/distributors for the Eastern Africa region • Set up yearly budgets for distributors and work together to ensure it is achieved • Develop new customers/end users and link them with our distributor or sign them up as a direct account • Developing specific growth plans to ensure growth in both long and short-term • Collaborating and consulting with senior executives to establish and execute a sales goal for the region • Support the sales objectives by researching customers’ costing and image analysis needs and providing solutions in a professional and effective manner • Manage designated sales leads, prospects and customer accounts in line with agreed business objectives. • Provide support for existing channel partners • Represent and promote ESAB in a professional manner at trade shows and conferences within the designated regions. • Manage and report sales bookings, potential sales, customer feedback, and activity plan and other reports as required • Perform customized demonstrations of ESAB products in a manner tailored for customer’s specific requirements • Conduct recurring product training to channel partners and end-users as required to support sales objectives • Update and Maintain Customer Relationship Management tools (CRM) • Develop and implement the growth of new products, new plants, and initiatives • Support the execution of sales objectives to achieve KPIs, including sales reporting, analytics, pipeline management, and bid preparation in order to drive growth in identified markets • Support financial and territory reporting including forecasting, budgets, and quarterly reporting requirements Show less



Lakeford Oilfield

• Nairobi, Kenya

• Technical Sales Specialist

  • Jul 2016 - Apr 2019

  Responsibilities • Meet technical sales objectives per the set KPI's • Meeting maintenance operational standards by contributing maintenance information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems. • Meeting maintenance financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions. • Evaluating functionality and reliability of facility systems and associated equipment by conferring with operating departments; identifying problems and requirements. • Maintaining function and reliability of facility systems and associated equipment by implementing a preventive maintenance program; operating and testing systems and equipment; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts. • Improving function and reliability of facility systems and associated equipment by studying performance results; identifying, recommending, and implementing changes, expansions, and additions. • Maintaining a safe and healthy work environment by following standards and procedures; complying with legal codes and regulations. • Updating job knowledge by participating in educational opportunities; reading technical publications. Accomplishing maintenance and organization mission by completing related results as needed Show less



Ariab Mining Company _SUDAN

• Hassai: Sudan

• Drilling Project Supervisor

  • Jan 2015 - Apr 2016

  Responsibilities • Manage the maintenance team, acting as a leader and mentor to the crew in an open and encouraging manner. • Support the Maintenance Manager in administrative activities in the department • Maintain a high degree of responsibility for safety on site and ensure that all work is conducted in a safe manner, consistent with company policy. • Ensure ongoing effective management of the maintenance staff by setting clear performance goals, providing regular feedback and development through training. • Ensuring daily availability of drill machines is in line with the set target through proper maintenance and scheduling PM tasks and ensure quick response to breakdowns by the team. • Oversee daily reports on machine availability and other required parameters are up to date. • Update the mining department on machine operation and performance during the daily meeting • Ensure spare parts availability and appropriate stocking of spare parts • Ensure smooth communication between the drilling department and other departments • Training mining department on rock drilling tools usage and requirement • Resolve any employee relations issues that may arise • Ensure health & safety, and environmental regulations are adhered to Show less



Atlas Copco

• Sweden
• Machinery Manufacturing
• 700 & Above Employee

• Rock Drilling Tools: Sales and Exploration specialist

  • Oct 2013 - Dec 2014

  Responsibilities• A major key focus was tenders within the Eastern Africa region which included preparation of tender documents and ensuring compliance in both the Technical and Commercial sections.• Follow up on tenders to ensure any discrepancy is ironed out before and after tender submission.Working closely with Country Manager in planning and execution of sales targets for the department. • Schedule visits to key clients to undertake negotiations on projects support maintaining strong customer relations. Prepare and submit comprehensive reports on all field activities• Develop and support effective sales channels appropriate for the countries in the region. Assist the RDT Business line Manager to implement market action plans. • Develop a value-based sales culture within the regional dealer network. Promote the strategic development of service and repair facilities in the region. Train customers in proper use, handling and service of RDT and educate them in best practices and techniques. • Using territory management skills, implement a local stocking program for regional dealers tailored to the business targets and growth ambitions.• Support the introduction of SECOROC handheld drilling equipment with strong promotion to dealers and end-users. Promote the use of the latest designs, methods, and technology in RDT.• Maintain territory management information including customers, fleet details and utilization, product performance (KPI) analysis and competitor activity and maintaining accurate records.• Provide technical support and after-sales service to RDT customers including troubleshooting, failure analysis, warranty claims to handle and propose solutions.• Work with the department Business line Manager in preparation of business plans and forecasts.• Assist Business line Manager to achieve the department Working Capital (inventory/receivables)• Preparation of the Regional department Business Review Meeting presentation. Show less

• Geotechnical Drilling & Exploration Sales Engineer

  • Mar 2012 - Sep 2013

  Responsibilities• Kenya hosting the regional office for Atlas Copco Eastern Africa I have actively been involved with our distributors within the region to train their personnel on marketing strategies and local stocking for exploration products.• To generate customer leads for our Products through all available channels e.g. customer visits, telemarketing, etc.• Carry out the entire sales process for the allocated product portfolios both efficiently and effectively to realize set sales targets.• Prepare customer quotations, technical presentations, tender preparation and negotiation• Carry out extensive customer visits in the region, do presentations, on-site demonstrations on how our products will meet customer needs, carry out customer training, etc.• Keep daily customer contact with a wide range of customer base and the construction segment offering them equipment solutions to fulfill their application requirements• Identify new customers and maximize customer potential in designated regions• Develop and grow long-term customer relationships• Arrange sales activities, seminars, customer days and participate in local exhibitions• Provide information as well as support on all matters relating to local marketing activities• Steer sales development, follow up competitor activities and understand competitor products• Assist in developing and strengthening our market position for our products line through researching new strategies• Provide thorough technical knowledge of the full product line as well as the applications Show less

• Construction Tools Technical Specialist

  • Aug 2009 - Feb 2012

  Responsibilities• Receiving service inquiries from customers, making decisions and advice on the service requirement.• Developing a functional aftermarket strategy together with our distributors within the territory.• Equipping our distributors with aftermarket knowledge through training.• Working with our distributors to develop local stock for RCE, CTD, and GDE.• Service response on commissioning, user training, service contracts, repairs, and spare part sales.• Working closely with one of our key distributors in Mauritius which has a high population of CTO products to develop a strong aftermarket team and to serve the customers.• Training our distributors and customers how out installation, commissioning, operation, and maintenance of carrier mounted expenses of the products• Planning & maintaining the right inventory of technical catalogs for our products and evaluating other B2B services• Ensure the right brand positioning in a multi-brand environment• To implement pricing strategies and policies in line with product positioning and monitor price realization from our various markets Show less

• Service Engineer

  • Mar 2006 - Jul 2009

  Aftermarket department of MRS and CRS as a service specicalist where I was in involved extensively in the aftermarket business handling the different products such as CTO,SDE, GDE RDT and water well among othersAmong the responsibilities from the above was commissioning, service training the customer on the maintenance and operation of the machine, spare parts proposal and machine evaluation and offering necessary technical support to the customer and warranty administration.