Bonga Khumalo

Provisioning Engineer at AnD Communications
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English -
  • Zulu -

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Credentials

  • Cloud Computing - IaaS
    Udemy
    Mar, 2020
    - Sep, 2024
  • Epygi PBX
    Mia Telecoms
    Oct, 2019
    - Sep, 2024
  • CompTIA Network ce
    CompTIA
    Oct, 2014
    - Sep, 2024
  • CXFF
    -
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Bytes Software Services
  • Juniper Networks Certified Associate - Junos (JNCIA-Junos)
    Bytes Software Services

Experience

  • AnD Communications
    • South Africa
    • Telecommunications
    • 1 - 100 Employee
    • Provisioning Engineer
      • May 2023 - Present
  • Itec South Africa
    • South Africa
    • IT Services and IT Consulting
    • 700 & Above Employee
    • FSE
      • May 2021 - Apr 2023

      • Meeting with clients to determine and resolve their issues • Support, troubleshoot, analyzing, and upgrading existing VoIP networks • Installing network hardware modules including IP devices and PBX communication servers • Upgrading network security systems • Training staff on telephone systems • Complete documentation, such as updating and closing service tickets • Meeting with clients to determine and resolve their issues • Support, troubleshoot, analyzing, and upgrading existing VoIP networks • Installing network hardware modules including IP devices and PBX communication servers • Upgrading network security systems • Training staff on telephone systems • Complete documentation, such as updating and closing service tickets

  • VTN Communications
    • South Africa
    • Telecommunications
    • 1 - 100 Employee
    • Voice Engineer
      • May 2019 - May 2021

      Mitel 3300 & 400 Installation and Maintainance MikroTik Configurations Epygi PBX installation and maintenance eCost Simplified Call Management and VSA Rampage Mitel 3300 & 400 Installation and Maintainance MikroTik Configurations Epygi PBX installation and maintenance eCost Simplified Call Management and VSA Rampage

  • Brilliant Telecommunications
    • Telecommunications
    • 1 - 100 Employee
    • Voip Engineer
      • Aug 2014 - Apr 2019

      Mitel 3300 Installation and Maintainance Juniper Networks 3 com Networks Mitel 3300 Installation and Maintainance Juniper Networks 3 com Networks

  • Ndizais
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Technician
      • Jun 2013 - Jul 2014

      . Repairing and upgrading PC hardware and software . Remaining on-call when hooked-for . Providing desktop and network support to end users through telephone help lines or via TeamViewer. . Meeting face to face with clients and answering their lT queries orally or through demonstrations. . Network printer installation and troubleshootrng . Troubleshooting printers, network cables and scanners . Create and Mao shared drive . Cabling (krone) . Network troubleshooting . Network maintenance (trunking) . Managing email accounts on CPanel . SettinB up outlook emails . Undertakes problem solving to ensure the product is available to users . Ensure the integrity and effectiveness of the production system . Assist departments in evaluating problem areas via the Helpdesk . Undertakes training of personnel on the use of different products . Installing and configuring new computers and peripherals Show less

  • Elangeni FET Collage
    • IT Technician (intern)
      • Jan 2013 - Jun 2013

Education

  • University of South Africa/Universiteit van Suid-Afrika
    Diploma in Information Technology, Computer and Information Sciences and Support Services
    2020 - 2022
  • Elangeni FET Collage
    NCV L4, Computer and Information Sciences and Support Services
    2010 - 2012

Community

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