Experience

Mazaru

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Computer Whisperer

  • Apr 2018 - Present

  We’re service communication experts – using a mix of science, creativity and service know-how, to improve how you talk with your customers through all channels and media — from webchat, social media and online answers for FAQs to SMS, letters and the phone. We put ourselves in your customers’ shoes, audit your current communications and compare you with your competitors. We find out what’s working and what’s not. Then, we suggest what needs to change, and recommend how to do it.My Role:- Managing IT for the company, keeping everything working and testing and deploying new technologies (cloud etc) to the team.- Upgrading the client Extranet (web application development) and supporting its use and deployment to clients- Technical support backup for Customer Care- Product Development (Web applications - C#, VB.Net, JQuery, SQL, SignalR, Hangfire, ASP.Net Ajax, Web Services and Artificial Intellgence)- Web Design, Development and Management- Graphic Design



soh

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• IT Manager/Finance Assistant

  • Jul 2013 - Apr 2018

  My Role- Managing IT for the company, keeping everything working.- Upgrading the client extranet (web development) and supporting its use and deployment to clients- Finance clerking including use of Pegasus Opera/Xero to manage invoices, purchases, nominal ledger and expenses for the company.- Technical support backup- Office Manager

• Technical Services

  • 2011 - Jul 2013

  Web Design, Hardware Support, Backup IT Resource, Office Manager

• Customer Service/Web Designer

  • Feb 2009 - 2011

  General customer service role, looking after customer service inbox and phones, booking voices artists, general office admin.Designing, building and supporting the client file delivery extranet



QPC

• Singapore
• Professional Training and Coaching

• Web Designer

  • Apr 2002 - Feb 2009

  Working in the design team supporting product design as well as building and maintaining websites for the business. General office duties as well. Working in the design team supporting product design as well as building and maintaining websites for the business. General office duties as well.



Air & Breathe Nightclub

• United Kingdom
• Restaurants

• Bar Supervisor

  • Jun 1999 - Jul 2004

  Running the bar, managing a small team of staff, stock replenishment, customer service, counting and cashing monies. Running the bar, managing a small team of staff, stock replenishment, customer service, counting and cashing monies.



Formation Design and Development

• Office Junior/Junior Designer

  • Jun 1998 - Apr 2002

  General Office Junior dutiesJunior Graphic DesignerJunior Web Developer (ASP 3)Customer Service including looking after phones. General Office Junior dutiesJunior Graphic DesignerJunior Web Developer (ASP 3)Customer Service including looking after phones.