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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Director of Internet Sales
      • Jul 2018 - Present

      Greater Nashville Area, TN

    • Internet Sales Manager
      • Feb 2018 - Present

      Greater Nashville Area, TN

    • United States
    • Retail
    • 1 - 100 Employee
    • Director of Internet Sales
      • Jun 2016 - Present

      Greater Nashville Area, TN Responsible for maintaining the success of our 2 Nissan stores' online response processes while developing similar programs for our recently acquired Ford, Chevrolet, Buick, & GMC locations. Coordinating online platforms, technologies, & responses for all locations. Focus on departmental growth & education, OEM compliance, & analysis of lead providers' ROI. Also responsible for lead response process improvement, 3rd Party vendor relations & product exploration, team growth &… Show more Responsible for maintaining the success of our 2 Nissan stores' online response processes while developing similar programs for our recently acquired Ford, Chevrolet, Buick, & GMC locations. Coordinating online platforms, technologies, & responses for all locations. Focus on departmental growth & education, OEM compliance, & analysis of lead providers' ROI. Also responsible for lead response process improvement, 3rd Party vendor relations & product exploration, team growth & development (from a dept. of 4 ISC to 9 ISC), analyze online customer engagement, online platform enhancements, & OEM compliance. Focus on vendor & industry leaders' recommended "best practices" & statistical performance data. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Internet Sales Manager
      • Nov 2014 - Dec 2016

      Gallatin, Tennessee Managing first response & online outreach efforts, vehicle purchase lead management, primary point of contact for third-party vendors & lead provider support, customer handling throughout sales negotiations. This also includes inventory management & merchandising across a variety of platforms & utilization of each platform's respective features to increase the rate of inventory turn.

    • Internet Sales Consultant
      • Aug 2013 - Nov 2014

      Gallatin, Tennessee Responsible for Nissan product knowledge & model presentation, lead follow-up, customer service, price negotiations (online & in-person), & customer retention. Participant in 179 deals.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Financial Services Representative
      • Feb 2012 - Mar 2013

      Knoxville, Tennessee Area

    • United States
    • Banking
    • 100 - 200 Employee
    • Branch Support
      • Mar 2006 - Apr 2009

      Lawton, Oklahoma Area Process, procedure, & policy support center for bank employees across 39 retail banking locations.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Nov 2003 - Mar 2006

      Lawton, Oklahoma Stocking inventory, operating POS terminals, customer service, product knowledge.

    • Sales Associate
      • Apr 2005 - Oct 2005

      Lawton, Oklahoma Area Visual product merchandising, product knowledge, bridal registries, homeware sales, & customer service.

Education

  • University of Tennessee-Knoxville
    Anthropology, Archaeology, Religious Studies, & Business
    2009 - 2013
  • Cameron University
    Bachelor’s Degree, Foreign Languages, Literatures, and Linguistics
    2003 - 2009
  • Swansea University
    Classical and Ancient Studies
    2008 - 2008
  • Université catholique de Louvain
    Field Certification in Medieval Archaeology, Medieval Archaeology
    2008 - 2008
  • University of Oklahoma
    Etruscan Archaeology, 4.0
    2007 - 2007

Community

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