Bolaji Daniel-Adeniyi
Chief Executive Officer at GIDICAKES- Claim this Profile
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Topline Score
Bio
Olumayowa Longe
Bolaji works smart and uses her initiative, she also thinks outside the box.
Georges Bullon
Bolaji is an organised, efficient and proactive person. It has been a pleasure working with her at BENUGO. She would be a good asset for any company employing her.
Olumayowa Longe
Bolaji works smart and uses her initiative, she also thinks outside the box.
Georges Bullon
Bolaji is an organised, efficient and proactive person. It has been a pleasure working with her at BENUGO. She would be a good asset for any company employing her.
Olumayowa Longe
Bolaji works smart and uses her initiative, she also thinks outside the box.
Georges Bullon
Bolaji is an organised, efficient and proactive person. It has been a pleasure working with her at BENUGO. She would be a good asset for any company employing her.
Olumayowa Longe
Bolaji works smart and uses her initiative, she also thinks outside the box.
Georges Bullon
Bolaji is an organised, efficient and proactive person. It has been a pleasure working with her at BENUGO. She would be a good asset for any company employing her.
Experience
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GIDICAKES
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Nigeria
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Food and Beverage Services
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1 - 100 Employee
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Chief Executive Officer
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Aug 2015 - Present
www.gidicakes.ng www.gidicakes.ng
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Heritage Bank Plc
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Nigeria
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Financial Services
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700 & Above Employee
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Consultant, Service Measurement & Improvement Unit
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Jul 2012 - Oct 2014
Coordination of bank-wide service trainings. Identify training needs based on service gaps from previous engagement.Provision of recommendations based on service initiatives.Communicate outcome of surveys/reports and supervise implementation of recommendations.Administer monthly “Track n Tell”Coordination of bank wide visual service audit engagements- Mystery shopping, Branch Service Visits.Manage the relationship between the Head Office units and branches.Identify and workshop service gaps with branch staff and ensure staff commitment.Coordination of Customer on-boarding management- ensure that new account holders are adequately on-boarded (welcome communication, follow up calls (7 days, 30 days, 50 days & 90 days)Coordination of annual bank-wide Customer Service Week.Quality assurance for Telephone calls and emails from the Contact Centre.
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Benugo
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United Kingdom
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Food & Beverages
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500 - 600 Employee
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Head Office Manager
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May 2010 - 2012
Daily Company Banking/Accounts Reconciliation.Sort out Banking/Accounts Discrepancies.Produce Weekly Financial Flash Reports and Monthly KPIs.Manage Staff Annual Reviews per year.Ensure Salary Increases/Promotions are processed accordingly.Support the recruitment of new staff, training and induction programmes.Maintaining the Staff Training Calendar.Liaise with agencies and organizations to provide support to the business.Editor for “benugo news” a monthly one-page newsletter for the business.Planning and organizing the quarterly manager meetings. Sort out quarterly manager bonuses by business site.Manage projects on Learning and Development
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Diamond Bank Plc
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Nigeria
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Financial Services
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700 & Above Employee
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Business Banker
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2008 - 2009
NYSC NYSC
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Office Administrator
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2005 - 2005
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Education
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2009 - 2010
Middlesex University
Master of Science (M.Sc.), Investment and Finance -
2004 - 2008
Covenant University
Bachelor of Science (BSc), Economics -
1997 - 2003
Queens College Lagos
Secondary School
Community
