Customer Service Consultant

• Jan 2023 - Present

Teller

• Jun 2019 - Sep 2022

Attends to change transactions. Accepts cash deposits, according to laid-down procedures as stipulated in GRG. Ensure that all items cashed are within laid-down limits and refers all transactions exceeding limits to the appropriate area for authorization. Ensure that items cashed are technically correct and signed, according to laid-down instructions as per GRG. Prepares contingency schedules and capture as per point of reference structure. Attends to value transactions. Ensure all laid-down policies and procedures regarding the handling, locking away and security of cash are adhered to. Ensure that cash holdings are kept within prescribed limits at all times. Balances of cash daily and report any differences promptly, ensures that no authorized items are held as cash. Show less

Documents Storage Officer

• Sep 2016 - Jul 2018

Prepare/sorting; separate documents per record type and remove staples. Indexing, barcode each file/document. Capture files into metrofile. Determine need for scanning depending on document type, if yes go through scanning, if not skip scanning and move to shelving and retrieval. Scan documents and validate that file has been captured into the metrofile. Prepare/sorting; separate documents per record type and remove staples. Indexing, barcode each file/document. Capture files into metrofile. Determine need for scanning depending on document type, if yes go through scanning, if not skip scanning and move to shelving and retrieval. Scan documents and validate that file has been captured into the metrofile.

Cashier

• Oct 2013 - Aug 2016

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Greet customers entering establishments. Resolve customer's complaints. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Greet customers entering establishments. Resolve customer's complaints.

Data Analyst

• Jun 2010 - Jul 2010

Capture beneficiary compensations data in accordance of whether they were paid in lump sums or monthly instalments. Identify and establish contact with people and agencies to ensure obtainment of data in a quite manner. Collect required information and ensure that it is properly saved until it can be punched into the system. Capture beneficiary compensations data in accordance of whether they were paid in lump sums or monthly instalments. Identify and establish contact with people and agencies to ensure obtainment of data in a quite manner. Collect required information and ensure that it is properly saved until it can be punched into the system.