Junior Developer

• Sep 2022 - Present

Sales Specialist

• Jan 2022 - Mar 2022

Communicate directly with clients and encourage trusting relationships. Receive inbound calls from customers to interact with them and identify their needs or issues. Provide telecommunication guidelines in addressing the needs and problems faced by customers Follow set communication guidelines in addressing the needs and problems faced by customers. Build positive work relationship with customers to enhance the image and public perception of a company. Place outbound calls to customers to promote new products and services. Ensure call records are properly stored and organized in a Call Centre database Ensure daily shift call quotes and set targets are achieved. Follow set procedures to ensure equipment and devices are operational. Show less