Supplier Quality Assurance Engineer

• Mar 2023 - Present

Operations Manager

• May 2022 - Mar 2023

- Oversight of all processes and making decisions to improve the process flow. - Product and project management. - Improving the awareness of the customer and regulatory requirements across the organisation. - New product introduction, costings, and production planning. - Supporting the internal audit programme by performing internal audits. - Oversight of all processes and making decisions to improve the process flow. - Product and project management. - Improving the awareness of the customer and regulatory requirements across the organisation. - New product introduction, costings, and production planning. - Supporting the internal audit programme by performing internal audits.

QA Auditor

• Jul 2021 - May 2022

- Creating the company annual audit programme - Performing internal product and special process audits as per the audit programme - Review and approval of the corrective and preventative activities as a result of the internal audit findings - Hosting external parties audits - Administration of quality authorizations - Monthly reporting of quality performance - Release and control of BMS documentation - Creating the company annual audit programme - Performing internal product and special process audits as per the audit programme - Review and approval of the corrective and preventative activities as a result of the internal audit findings - Hosting external parties audits - Administration of quality authorizations - Monthly reporting of quality performance - Release and control of BMS documentation

Quality Engineer Audit and Improvement

• Jul 2020 - Jun 2021

- Responsible for creating the company annual audit programme. - Performing internal audits as per the audit programme. - Review and approval of the corrective and preventative activities as a result of the internal audit findings - Hosting external parties audits - Responsible for creating the company annual audit programme. - Performing internal audits as per the audit programme. - Review and approval of the corrective and preventative activities as a result of the internal audit findings - Hosting external parties audits

Quality Manager

• Apr 2016 - Jul 2020

Achievements: • Successful management of the AS9100 quality program, actively improving the culture of quality through training, employee engagement and improved access to quality tools and documentation. • Developed and implemented procedures to meet quality requirements.• Developed and manage a robust contract review process to ensure consistent flow-down of requirements into manufacturing plans. • Internal Auditing• Key performance indicators.• Supplier Management control, evaluation and approval of new and existing vendors for acceptability and coordinated corrective action for poor performing vendors.• Delivered a 60% reduction in corrective customer complaints from hire date to present. • Responsible for the company calibration system. Show less

Production Administrator

• Mar 2016 - Apr 2016

• General administration and organisation role for MD and OD. • Customer interface including first response, delivery and recovery and general customer communication.

Office Administrator

• Apr 2015 - Mar 2016

• General office administration, updating data systems and equipment maintenance. • General office administration, updating data systems and equipment maintenance.

Administrative Assistant

• Dec 2014 - Mar 2015

• General office administration, updating data systems and equipment maintenance. • General office administration, updating data systems and equipment maintenance.

Expert Associate

• Dec 2011 - Dec 2014

• Maintaining accurate patient database. • Patient finance reconciliation. • Preparation of legal documentation for lawsuits on non-payment or fraud cases • Court representation for organisation when required. • Maintaining accurate patient database. • Patient finance reconciliation. • Preparation of legal documentation for lawsuits on non-payment or fraud cases • Court representation for organisation when required.