Experience

Santam Insurance

• South Africa
• Insurance
• 700 & Above Employee

• Insurance Agent

  • Sep 2022 - Present



Old Mutual Insure

• South Africa
• Insurance
• 700 & Above Employee

• Internship Trainee

  • Aug 2019 - Present

  • New business quotation. • Renewals. • Cancellations. • Liasing with clients regarding the status of their claims and endorsements. • General enquiries regarding cover, products, processes etc. • Advising clients on their short-term insurance needs. • Register and follow up of clients. • Answering calls. • Assisting office administration with general admin duties required. • Requesting policy information. • Upsell cover where required. • New business quotation. • Renewals. • Cancellations. • Liasing with clients regarding the status of their claims and endorsements. • General enquiries regarding cover, products, processes etc. • Advising clients on their short-term insurance needs. • Register and follow up of clients. • Answering calls. • Assisting office administration with general admin duties required. • Requesting policy information. • Upsell cover where required.



smartMI (Pty) Ltd

• South Africa
• Insurance
• 1 - 100 Employee

• Call Center Agent

  • Feb 2019 - Jul 2019

  • Claims processing. • Data capturing. • Follow ups on queries. • Pull monthly reports. • Collections. • Sales. • Customer service • Claims processing. • Data capturing. • Follow ups on queries. • Pull monthly reports. • Collections. • Sales. • Customer service



Volamasango secondary school

• Bloemfontein Area, South Africa

• Administrative Clerk

  • Mar 2018 - Jan 2019

  • Answering telephone calls. • Writing questions papers. • Reading emails and compiling control register. • Making calls and sending emails to district officials. • Monitoring workshops venue for attendance control purposes. • Inviting schools and district based personnel to training workshop. • Control submission of official documentation to the section. • Capturing performance management evaluation results and documents for schools. • Capturing of skills development data on excel program. • Handling of educators enquiries on 1% pay progression. Show less



District Office

• United Kingdom
• Government Administration
• 1 - 100 Employee

• HR Administrator

  • Jul 2013 - Dec 2015

  • Compiling weekly & monthly progress reports. • Implementation of human resource functions (pension, housing, long service, medical, leave, recruitment and selection process and appointment, PDMS. • Communicating with different financial institutions regarding bonds. • Implementing bond deductions, handling annual bond statements. • Compiling reports, data capturing, administration duties, organizing meetings, faxing and filing, receiving calls and emails correspondence (drafting of letters) • Implement effective performance management system at school and district office. • Manage submission of work plans and performance agreement at school and district office. • Ensure that job descriptions are development and signed by all employees at school and district office. • Manage performance incentives, plan, execute and report on performance and auditing for schools, capture, manage the database (spreadsheet) and provide accurate and reliable statistics for schools. • Conduct and manage first and final performance assessments. • Acts as a consultant to line managers to ensure effective management of individual performance and support the investigation of enquires. • Implementation of human resource functions (recruitment and selection process, appointment, termination of service). Show less