Experience

Lexcorp Legal Exchange Corporation (Pty) Ltd

• 1 - 100 Employee

• Legal Receptionist

  • Oct 2018 - Present

  - Directing guests and answering their questions. - Notifying other workers of visitor. - Keeping office secure by following procedures monitoring logbooks, issuing visitor badges. - Complying with procedures, rules & regulations on keeping a safe and clean reception area. - Documenting and communicating various actions, irregularities, and continuing needs. - Contributing to the team by accomplishing tasks as needed. - Answering the telephone; taking and relaying messages; providing information to callers. - Providing administrative and clerical support (faxing, scanning, making copies and data capturing). - Preparing letters and documents. - Receiving and sorting mail and packages. - Scheduling appointments and maintaining appointment calendar. - Coordinating meetings, organizing catering and room bookings. - Scheduling travel and assisting the MD’s PA when off sick or out of the office. - Ordering office supplies. Managing digital and hard copy filing systems. - Debt collection for unpaid policies - Working on MMX & JMR System (Amending client’s Telkom funeral and Nedbank legal policies, sending out policy schedules and attending to clients queries regarding their policies) Telkom Funeral policy Administrator: - Liaising with the Sales agents via email to call interested individuals who request to sign up for Telkom Funeral plan - Assist clients with Cancellations - Arranging for lapsed policies to be reinstated - Emailing policy documents to clients - Amending bank details - Arranging of special and double debits - Adding of family members - Deleting of family members - Registering of claims - Follow up on clients with regards to the outstanding documents - Uploading claim documents on the system - Capture claim details on the system - Increasing policy covers - Policy activations - Assist with Reception calls - Creating Welcome letters for Policy documents to be sent via post Postage - Telkom Projects – checking policies if first premium was successful