Technical Service Engineer

• Aug 2023 - Present

Service Engineer

• May 2022 - Aug 2023

- Perform the installation, commissioning, and maintenance of machines. - Monitor the performance of the equipment. - Conduct quality assurance and safety checks on all equipment. - Deliver demonstrations to ensure that customers are educated on safe and effective equipment use. - Writing technical reports and presenting findings to managers and supervisors on a regular basis. - Ensure the machines have communications and connectivity with the server by setting the correct IP addresses and configuration of the machines. Show less

Field Service Technician

• Sep 2019 - May 2022

-Conduct on-site fault finding, diagnosis, troubleshooting, and repair of a range of electro-mechanical equipment. -Device assembly, configuration, installation, commissioning and testing. -Investigate and repair complex electro-mechanical modules, printed circuit boards, and componentry. -Communicates effectively with technical support and other internal departments on complex device faults and other issues. -Conduct on-site fault finding, diagnosis, troubleshooting, and repair of a range of electro-mechanical equipment. -Device assembly, configuration, installation, commissioning and testing. -Investigate and repair complex electro-mechanical modules, printed circuit boards, and componentry. -Communicates effectively with technical support and other internal departments on complex device faults and other issues.

RF Drive Test Engineer

• Jan 2017 - Jan 2018

-Performed a drive test and analysis by using TEMS investigation software. -Obtained 3G/LTE key parameters for planning and optimisation of 3G/LTE coverage area. -Monitored and analysed the performance data and KPIs. -Analysed (in 3G/LTE) interference, call drops, handover failures, Rx quality, Rx level, etc. -Performed a drive test and analysis by using TEMS investigation software. -Obtained 3G/LTE key parameters for planning and optimisation of 3G/LTE coverage area. -Monitored and analysed the performance data and KPIs. -Analysed (in 3G/LTE) interference, call drops, handover failures, Rx quality, Rx level, etc.

Engineering Intern

• Nov 2014 - Feb 2015

-Carried out line maintenance activities on commercial transport aircrafts. (B737/B747/B767/B777/B787/A380/A330/A340/A320) -Assisted EASA Part 66 licensed engineers -Assisted the operations engineering/ maintenance team in backlogged documentation; mainly the Pilot Operating Handbook and the Minimum Equipment List. -Successfully performed on-the-job training. -Carried out line maintenance activities on commercial transport aircrafts. (B737/B747/B767/B777/B787/A380/A330/A340/A320) -Assisted EASA Part 66 licensed engineers -Assisted the operations engineering/ maintenance team in backlogged documentation; mainly the Pilot Operating Handbook and the Minimum Equipment List. -Successfully performed on-the-job training.