Experience

Chambers and Partners

• United Kingdom
• Research Services
• 300 - 400 Employee

• Research Operations Assistant

  • Jun 2022 - Present

  Chambers & Partners is a company which specializes in researching the legal market worldwide, including ranking legal companies and individuals. My role in the team involves using the internal systems of the company to manage new and existing data, along with assisting writers with editing the received feedback. I assist researchers with their administrative duties when needed, and adapt to new tasks as necessary. I also edit comments which includes cleaning up grammar, and filtering certain information. The position requires great attention to detail, along with a constantly growing knowledge of the legal market.



The Hurlingham Club

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Food And Beverage Assistant

  • Jul 2021 - Jun 2022

  Working at a high-security venue. Duties involve setting up events, serving customers while being wary of special dietary needs. Taking on different customer service roles around the club as required e.g helping out in the bar or in the cafe. Making sure that the back of house spaces are taken care of and cleaned properly when closing for the night. Working at a high-security venue. Duties involve setting up events, serving customers while being wary of special dietary needs. Taking on different customer service roles around the club as required e.g helping out in the bar or in the cafe. Making sure that the back of house spaces are taken care of and cleaned properly when closing for the night.



Housekeep

• United Kingdom
• Consumer Services
• 100 - 200 Employee

• Customer Service and Operations Executive

  • Feb 2022 - Mar 2022

  Providing inbound support to customers and Housekeepers through email and phone calls, while using Zendesk - a support ticketing system. Solving issues with empathy, effectively and efficiently while making sure customers and Housekeepers alike are satisfied with their solution. Arranging cleaning visits for customers and hand-picking suitable Housekeepers for them. Providing inbound support to customers and Housekeepers through email and phone calls, while using Zendesk - a support ticketing system. Solving issues with empathy, effectively and efficiently while making sure customers and Housekeepers alike are satisfied with their solution. Arranging cleaning visits for customers and hand-picking suitable Housekeepers for them.



By Word of Mouth UK

• United Kingdom
• Events Services
• 1 - 100 Employee

• Waitress

  • 2017 - 2020

  My customer service experience at one of London's best high-end catering companies 'By Word of Mouth' has immensely expanded my communication skills and exposure to a professional environment, as every event was approached with impeccable detail and expertise. Responsibilities include handling complaints with empathy and composure, setting up events and serving customers to the highest standard. My customer service experience at one of London's best high-end catering companies 'By Word of Mouth' has immensely expanded my communication skills and exposure to a professional environment, as every event was approached with impeccable detail and expertise. Responsibilities include handling complaints with empathy and composure, setting up events and serving customers to the highest standard.



London Talent Temps

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Waitress

  • 2015 - Mar 2018