Bogdan Ionut D.
Release Manager at SII Romania- Claim this Profile
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Bio
Cristian N.
Bogdan proved a very resourceful person with excellent technical skills. He posses a 'can do' attitude and is customer oriented. His approach toward our business users was always concise, simple and effective and always attract good feedback from peers and his customers. It was great to work with Bogdan and he is a great asset for a company.
Cristian PAUN
I have been working with Bogdan for many years and we have been going through either more calm periods or heavy migrations projects. He always had a solution to the problems encounter, or looking for one if was not known at the first glance. He kept users satisfactions to high level and helped me shine as a manager. On top of that, he was searching for different ways to grow and develop on the job, while helping his colleagues and showing good team player skills.
Cristian N.
Bogdan proved a very resourceful person with excellent technical skills. He posses a 'can do' attitude and is customer oriented. His approach toward our business users was always concise, simple and effective and always attract good feedback from peers and his customers. It was great to work with Bogdan and he is a great asset for a company.
Cristian PAUN
I have been working with Bogdan for many years and we have been going through either more calm periods or heavy migrations projects. He always had a solution to the problems encounter, or looking for one if was not known at the first glance. He kept users satisfactions to high level and helped me shine as a manager. On top of that, he was searching for different ways to grow and develop on the job, while helping his colleagues and showing good team player skills.
Cristian N.
Bogdan proved a very resourceful person with excellent technical skills. He posses a 'can do' attitude and is customer oriented. His approach toward our business users was always concise, simple and effective and always attract good feedback from peers and his customers. It was great to work with Bogdan and he is a great asset for a company.
Cristian PAUN
I have been working with Bogdan for many years and we have been going through either more calm periods or heavy migrations projects. He always had a solution to the problems encounter, or looking for one if was not known at the first glance. He kept users satisfactions to high level and helped me shine as a manager. On top of that, he was searching for different ways to grow and develop on the job, while helping his colleagues and showing good team player skills.
Cristian N.
Bogdan proved a very resourceful person with excellent technical skills. He posses a 'can do' attitude and is customer oriented. His approach toward our business users was always concise, simple and effective and always attract good feedback from peers and his customers. It was great to work with Bogdan and he is a great asset for a company.
Cristian PAUN
I have been working with Bogdan for many years and we have been going through either more calm periods or heavy migrations projects. He always had a solution to the problems encounter, or looking for one if was not known at the first glance. He kept users satisfactions to high level and helped me shine as a manager. On top of that, he was searching for different ways to grow and develop on the job, while helping his colleagues and showing good team player skills.
Credentials
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ITIL 2011 Foundation
APMG InternationalFeb, 2017- Sep, 2024
Experience
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Release Manager
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Apr 2020 - Present
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E.ON Software Development
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Romania
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Utilities
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100 - 200 Employee
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Release Manager
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Jul 2019 - Mar 2020
Redesign release management processes including release timelines implementation for the portfolio applications; Adjust the existing processes on support level to remove redundancy and to integrate release and change management processes within the current ecosystem and based on ITIL Framework; Mitigate the risks that can affect the release scope, timelines and the quality of the delivery; Measure and monitoring of the release progress to ensure that the delivery of the portfolio applications is done under the agreed timeline; Coordinate of the content and the effort for each release based on the services backlog, services that are in the waiting list and the vendor upgrades; Communicate all the release plans and updates to all the remote teams and stakeholders involved in the release process; Create and upgrade the working relations between different remote teams/vendors; Coordinate release readiness reviews and business go/no-go reviews; Create the deployment plan, post implementation checks and rollback steps; Create periodically release reports; Serve as a liaison between different remote teams to promote smooth and timely delivery; Help to identify, create and implement processes to efficiently manage the release of code; Plan releases and PRODUCTION roll-outs; Frequently interact with a cross-functional release management team; Communicate plans and status; escalate issues as required; Drive the release planning process and define and manage a release calendar, release schedules and freeze dates; Process improvement via post mortem release activities. Show less
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Luxoft
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Switzerland
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IT Services and IT Consulting
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700 & Above Employee
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Release Manager
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Aug 2015 - Jul 2019
Working on banking Project.Maintaining the release calendar with release, freeze and public holiday dates.Creating final release documentation with all the specific steps (deployment plan, post-implementation testing and roll back procedure)Serve as a liaison between different teams to promote smooth and timely delivery.Coordinate and work directly with Support, BA, Development and QA Teams to manage the release of new functionality on PRODUCTION.Work directly with Product Management to ensure that release notes are accurate and clear.Help to identify, create and implement processes to efficiently manage the release of code.Plan releases and PRODUCTION roll-outs.Plan disaster recovery.Plan PROD release activities and coordinate implementation with DB infrastructure teams according to the schedule.Frequently interact with a cross-functional release management team.Communicate plans and status; escalate issues as required.Drive the release planning process and define and manage a release calendar, release schedules and freeze dates.Process improvement via post mortem release activities. Show less
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Incident Manager
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Dec 2015 - Oct 2018
Working on banking projectCoordinate all the L2 to L3 escalated incidents/problemsPerform as primary interface between L1/L2 teams (Production support) and L3 team (Developers).Prioritize and stimulate escalations to ensure visibility, traction and ultimate closure.Establish correct expectations and resolve through effective communication.Work with Developer teams to provide a fast and accurate solution for the issues.Linking the escalation task with incident/problem records, identifying suitable team qualified for the task.Analyze and monitor Incident/Problems/Jira reports.Supply regular status updates for all escalated item to Production support and customer.Act as the primary interface for internal teams. Show less
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Release Engineer
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May 2014 - Sep 2015
Working on banking projectMaintaining the release calendar with release, freeze and public holiday dates.Creating final release documentation with all the specific steps (deployment plan, post-implementation testing and roll back procedure)Serve as a liaison between different teams to promote smooth and timely delivery.Coordinate and work directly with Support, BA, Development and QA Teams to manage the release of new functionality on PRODUCTION.Work directly with Product Management to ensure that release notes are accurate and clear.Help to identify, create and implement processes to efficiently manage the release of code.Plan releases and PRODUCTION roll-outs.Plan disaster recovery.Plan PROD release activities and coordinate implementation with DB infrastructure teams according to the schedule.Frequently interact with a cross-functional release management team.Communicate plans and status; escalate issues as required.Drive the release planning process and define and manage a release calendar, release schedules and freeze dates.Process improvement via post mortem release activities. Show less
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Hewlett-Packard
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United States
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Information Technology & Services
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300 - 400 Employee
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Local and remote IT support - Molson Coors Central Europe customer
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Sep 2013 - May 2014
Offering local and remote support for 200+ non-technical customer end users so far. Varying degrees of problem determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements (SLA). Testing new software releases Performing installs, moves, adds and change (IMAC) activities, as well as data backup and restoring on certain accounts, for clients. Solving problems and performing IMACs within Service Level Agreement objectives (SLA), and completing all related administrative duties. Understanding the local and regional infrastructure and key contacts in the other competencies, i.e. network team, server admin, etc., in order to ensure that the proper team is aware of, and taking action on the problem. Direct customer interaction and communication. Resolving customer hardware / software PC problem tickets. Resolving tickets within the customer SLA and obtaining a high Customer Satisfaction Rating Stock management. Asset manangement. Show less
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On site support - Molson Coors Central Europe customer
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Aug 2008 - Sep 2013
Offered local and remote support for 200+ non-technical customer end users so far.Varying degrees of problem determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements (SLA).Testing new software releasesPerform installs, moves, adds and change (IMAC) activities, as well as data backup and restore on certain accounts, for clients. Resolving problems and performing IMACs within Service Level Agreement objectives (SLA), and completing all related administrative duties.Understand the local and regional infrastructure and key contacts in the other competencies, i.e. network team, server admin, etc., in order to ensure that the proper team is aware of, and taking action on the problem.Direct customer interaction and communication. Resolve customer hardware / software PC problem tickets.Resolve tickets within the customer SLA and obtain a high Customer Satisfaction Rating Show less
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Roll-Out Expert for different Customers in Europe
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Mar 2008 - Aug 2008
Preparing the computers for user’s migration for the new IBM global customers.Install preferential software for various users. Local data migration
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Education
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2003 - 2008
Politehnics University from Bucharest
Bachelor of Science, Hydropower Engineering -
1999 - 2003
National College Mircea cel Batran Rm. Vilcea
High School Diploma, Informatics
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