Bogdan Danescu

Technical Support Engineer at Bizzdesign
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Contact Information
us****@****om
(386) 825-5501
Location
Zwolle, Overijssel, Netherlands, NL
Languages
  • English Native or bilingual proficiency
  • German Limited working proficiency
  • Romanian Native or bilingual proficiency
Skills

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Credentials

  • Certificate in Advanced English
    British Council
  • Zertifikat Deutsch
    Goethe-Institut Bukarest

Experience

  • Bizzdesign
    • Australia
    • Marketing Services
    • 1 - 100 Employee
    • Technical Support Engineer
      • Dec 2022 - Present
  • Titan International Wholesale
    • United States
    • Telecommunications
    • 1 - 100 Employee
    • NOC Engineer
      • Dec 2018 - Dec 2022

      ▪ Monitoring performance of VoIP routes and routing appropriately, taking into consideration multiple parameters, such as ASR, ACD, price, cost, capacities; ▪ Resolving Trouble Tickets and troubleshooting issues; ▪ Providing daily reports in Microsoft Excel regarding company performance, including Traffic and Financial reports; ▪ Importing rates from partners and sending rates to customers; ▪ Testing routes and routing appropriately; ▪ Performing interdepartmental tasks such as: Interconnection procedure for new partners, Business cases, partner disconnection procedure; ▪ Providing Support to Sales, Buying and DM teams; Show less

  • VOX CARRIER
    • Hong Kong
    • Telecommunications
    • 1 - 100 Employee
    • NOC Support
      • Aug 2017 - Dec 2018

      ▪ Assisting the DM (destination management) team with routing and monitoring the performance of VoIP routes; ▪ Managing and resolving tickets from customers, as well as providing a resolution to their complaints; ▪ Providing daily reports in Microsoft Excel regarding company performance, including Traffic and Financial reports; ▪ Importing rates from partners and sending rates to customers; ▪ Testing routes and routing appropriately; ▪ Assisting the DM (destination management) team with routing and monitoring the performance of VoIP routes; ▪ Managing and resolving tickets from customers, as well as providing a resolution to their complaints; ▪ Providing daily reports in Microsoft Excel regarding company performance, including Traffic and Financial reports; ▪ Importing rates from partners and sending rates to customers; ▪ Testing routes and routing appropriately;

  • Electronic Arts (EA)
    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • QA Compliance
      • Feb 2017 - Aug 2017

      ▪ Creating and running test cases; ▪ Performing regression testing; ▪ Verifying bug fixes and entering data into the bug tracking system; ▪ Providing functionality testing of all products and direct support to the QA lead; ▪ Creating and running test cases; ▪ Performing regression testing; ▪ Verifying bug fixes and entering data into the bug tracking system; ▪ Providing functionality testing of all products and direct support to the QA lead;

Education

  • Universitatea „Titu Maiorescu”
    Bachelor's Degree, Information Technology
    2019 - 2022
  • Colegiul National "Al. I. Cuza" Ploiesti
    High School, Mathematics and Computer Science
    2008 - 2012

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