Bogdan-Alexandru Pena

Claims Officer at OMNIASIG Vienna Insurance Group
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Contact Information
us****@****om
(386) 825-5501
Location
Bucharest, Bucharest, Romania, RO

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Credentials

  • QA Manual and Automated Software Testing Course
    Udemy
    May, 2022
    - Nov, 2024

Experience

  • OMNIASIG Vienna Insurance Group
    • Romania
    • Insurance
    • 700 & Above Employee
    • Claims Officer
      • Oct 2022 - Present

      Evaluation, liquidation and payment of damages for the events insured from the contracts concluded by the company. Checking the documents related to the health claims file of the customers insured by the company. Solving claims for compensation. Evaluation, liquidation and payment of damages for the events insured from the contracts concluded by the company. Checking the documents related to the health claims file of the customers insured by the company. Solving claims for compensation.

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Team Lead
      • Nov 2021 - Jul 2022

      - indexing official government scanned documents and added the information to a data base - validation of indexing colleagues, checking the quality of work - Together with my colleagues we carried out the project targets and demands - team supervisor - team coordination - assisting the agents in solving the problems encountered regarding the working procedures of the project. - time tracking for the team - holiday scheduling - indexing official government scanned documents and added the information to a data base - validation of indexing colleagues, checking the quality of work - Together with my colleagues we carried out the project targets and demands - team supervisor - team coordination - assisting the agents in solving the problems encountered regarding the working procedures of the project. - time tracking for the team - holiday scheduling

  • Amazon
    • United States
    • Software Development
    • 700 & Above Employee
    • Product preparation and packaging operator
      • Oct 2020 - Aug 2021

      - preparation of products ordered by customers - packaging products in a way that meets the company's quality standard - working on night shifts - helping the team reach department's target goals - preparation of products ordered by customers - packaging products in a way that meets the company's quality standard - working on night shifts - helping the team reach department's target goals

  • 2SISTERS Factory Group
    • Derby, England, United Kingdom
    • Team Leader
      • Nov 2016 - Oct 2020

      - food packaging operator - taking over the products from the production line and packing them in product-specific packaging - team leader - supervision and training of packaging teams - writing product quality documents - food packaging operator - taking over the products from the production line and packing them in product-specific packaging - team leader - supervision and training of packaging teams - writing product quality documents

  • Intrarom
    • Romania
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Assembly Operator
      • Nov 2014 - Sep 2016

      Assemble line operator for digital signal receivers Assemble line operator for digital signal receivers

  • ALTEX Romania
    • Romania
    • Retail
    • 700 & Above Employee
    • Sales Assistant
      • May 2012 - Jul 2014

      Assisting clients and guiding them to make a proper choice , keeping the products clean , reaching monthly sale target provided customer service to clients every month Assisting clients and guiding them to make a proper choice , keeping the products clean , reaching monthly sale target provided customer service to clients every month

  • Bandai Namco Entertainment Romania
    • Romania
    • Computer Games
    • 1 - 100 Employee
    • QA Tester
      • Jun 2011 - Dec 2011

      - Quality Control of the products on several mobile phones models and reporting flaws in Jira app data base. - Creating Test cases scenarios - Quality Control of the products on several mobile phones models and reporting flaws in Jira app data base. - Creating Test cases scenarios

  • STAR STORAGE
    • Romania
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Content indexing/validating operator
      • Dec 2006 - Nov 2009

      Document interpretation and content indexing in the client database. Seniority proven got me to check and validate other index operators. Document interpretation and content indexing in the client database. Seniority proven got me to check and validate other index operators.

Education

  • Universitatea „Spiru Haret” din București
    Bachelor's degree, Business, Management, Marketing, and Related Support Services
    2007 - 2010

Community

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