Bobby Ponder

Remodel Assistant at Hamlin Homes
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Contact Information
us****@****om
(386) 825-5501
Location
Tulsa, Oklahoma, United States, US

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Remodel Assistant
      • Nov 2008 - Present

      Installed structures/fixtures such as windows, frames & floorings. Followed established safety rules and regulations maintaining a safe & clean environment. Shaped/cut materials to specified measurements using hand tools and machines. Measured and marked cutting lines on materials using a ruler, pencil, chalk & marking gauge. Removed damaged/defected parts of structures and repaired/replaced them using hand tools. Prompted resolution of problems and conflicts as they occur. Installed structures/fixtures such as windows, frames & floorings. Followed established safety rules and regulations maintaining a safe & clean environment. Shaped/cut materials to specified measurements using hand tools and machines. Measured and marked cutting lines on materials using a ruler, pencil, chalk & marking gauge. Removed damaged/defected parts of structures and repaired/replaced them using hand tools. Prompted resolution of problems and conflicts as they occur.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Shift lead/Wait Staff
      • Jan 2013 - Feb 2014

      Supervised other staff during shifts. Prepared all documentation, including daily checklists. Ensured cleaning tasks were completed to maintain a clean and sanitary environment. Handled customer complaints. Monitored order-taking and food turnaround times. Ensured waitstaff did suggestive selling of desserts and appetizers. Supervised end-of-shift cash drawer counts. Supervised other staff during shifts. Prepared all documentation, including daily checklists. Ensured cleaning tasks were completed to maintain a clean and sanitary environment. Handled customer complaints. Monitored order-taking and food turnaround times. Ensured waitstaff did suggestive selling of desserts and appetizers. Supervised end-of-shift cash drawer counts.

  • Tulsack
    • 5400 S. Garnett Rd Tulsa, OK 74146
    • Print Coordinator
      • Jun 2012 - Dec 2013

      Organized, cleaned, and prepared printing plates for machine operators. Used microsoft excel to mass produce shipping labels. Assisted in promotion of products. Assisted in price/cost assessments within the department. Organized product demonstration to generate awareness among customers. Attended promotional meetings with production department. Attended meetings with suppliers and customers. Participated in and contributed to development of products offered to clients, prospects and company employees. Prepared printing reports. Attended company development programs. Show less

    • United States
    • Restaurants
    • 100 - 200 Employee
    • Shift Lead
      • Nov 2010 - Jun 2012

      Excellent people skills Good leadership abilities Tracks restaurant sales goals Minimizes waste Knowledgeable about OSHA and food safety standards Good at resolving customer complaints Believes in customer service delivery Excellent computer documentation skills Understands cash drawer double-counting procedures Promptly reports staff and customer issues to senior management Good food product ordering and monitoring Excellent people skills Good leadership abilities Tracks restaurant sales goals Minimizes waste Knowledgeable about OSHA and food safety standards Good at resolving customer complaints Believes in customer service delivery Excellent computer documentation skills Understands cash drawer double-counting procedures Promptly reports staff and customer issues to senior management Good food product ordering and monitoring

  • Alorica
    • 14002 E 21st St Ste. 600 74134
    • Customer Service Representative
      • Jan 2009 - Oct 2010

      Assisted customers with their queries and problems by phone and e-mail. Established and maintained contacts with new and existing customers as per the direction of the supervisor. Helped customers place new orders easily. Forwarded important and serious matters to the seniors. Transferred urgent calls to the required departments quickly and accurately. Entered and updated new customer details in the customer relationship management software according to administrative guidelines. Achieved set targets of the firm by the stipulated deadline. Show less

Education

  • Tulsa Community College
    Psychology/Liberal Arts
    2016 - 2017

Community

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