Experience

Parallel Systems

• United States
• Railroad Equipment Manufacturing
• 1 - 100 Employee

• Product Design

  • Feb 2023 - Present



Carbon Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Principal Designer

  • Apr 2021 - Jan 2023

  Specializing in the needs and responsibilities of our Care Teams from both workflow and product usability perspectives. Some highlights:• Partnered with and coached other Product Designers to improve our homegrown EHR in both small, incremental ways as well as through large, research-led redesign initiatives.• Initiated an array of Experience Maps for each service line (Urgent Care, Primary Care) and program (Diabetes, Mental Health, Hypertension), driving alignment across all org departments on how our care is choreographed / experienced.• Proposed and ran simulations of Virtual Primary Care through a to-scale cardboard replica of Carbon Health’s “Care Pods.“ How might we improve the efficiency / ergonomics of care workflows within shipping containers?• Catalyzed a refined Interface System for all internal product needs, coaching colleagues on prototyping and UI best practices. Show less

• Lead Designer

  • Apr 2020 - Apr 2021

  Joined an early stage health-tech startup at the beginning of a global pandemic. Partnered with VP of Design on all Product Design IC efforts across new and pre-existing org initiatives, particularly in response to Covid-19. Some highlights:• Led UX for (and facilitated on-site support of) “COVID Ready,” our nascent enterprise offering for businesses seeking employee testing / monitoring.• Pitched, prototyped, and shipped Carbon Health’s “COVID Travel Itinerary,” a web tool for anyone to receive clinically-back individualized guidance for their holiday travels (Oct 2020, since removed from production code).• Conducted and synthesized 14 stakeholder interviews within 2 weeks to evaluate the current state of Primary Care as it relates to our homegrown EHR and clinical workflows. Utilized Dovetail to parse the signals from the noise, delivering rich, video-based evidence to our executive team to understand the opportunities ahead. Show less



Kaiser Permanente

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Lead Designer

  • Apr 2019 - Apr 2020

  Human-centered design research and prototype creation on behalf of a National Innovation team, tackling the Whys and Whats of emerging trends in VR/AR, Precision Medicine, and Physician Burnout. • Built a website to house the deep learnings, team process, and recommended organizational opportunities around Physician Burnout at KP. Human-centered design research and prototype creation on behalf of a National Innovation team, tackling the Whys and Whats of emerging trends in VR/AR, Precision Medicine, and Physician Burnout. • Built a website to house the deep learnings, team process, and recommended organizational opportunities around Physician Burnout at KP.



Memorial Sloan Kettering Cancer Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Lead Product Designer

  • Jan 2017 - Apr 2019

  Managed a growing Design team responsible for our Design System and UX Research System. Continued to function as an IC across all team initiatives. Helped to architect Product Design's evolving role throughout the Strategy department and organization as a whole.

• Senior Product Designer

  • Oct 2015 - Jan 2017

  Examined “Prevention” and “High Risk Subscription Models” as newly available innovation spaces worthy of prototyping at a strategic level. Introduced new Product Design / Front-End processes to tighten alignment and improve our product’s UX.

• Product Designer

  • May 2014 - Oct 2015

  Helped to form an internal “startup” at the intersection of data science, engineering and design within a 130 year old hospital. Our first product, a clinical trial search engine, demonstrated how difficult it would be to truly understand clinical needs in order to build tools that our users love.



Pratt Institute

• United States
• Higher Education
• 700 & Above Employee

• Visiting Instructor

  • Jan 2012 - Dec 2015

  Instructed undergrads and graduate students on the overlap and promise of blurring art with technology. Oversaw introductory front-end development / design courses. Instructed undergrads and graduate students on the overlap and promise of blurring art with technology. Oversaw introductory front-end development / design courses.



Google

• United States
• Software Development
• 700 & Above Employee

• Freelance Interaction Designer

  • Nov 2013 - Mar 2014

  Developed visual interfaces for a myriad of hypothetical, personal technologies, the majority of which are under NDA. Developed visual interfaces for a myriad of hypothetical, personal technologies, the majority of which are under NDA.



Maryland Institute College of Art

• United States
• Higher Education
• 400 - 500 Employee

• Visiting Instructor

  • Aug 2011 - Jun 2012

  Oversaw various graphic design courses through the lens of an evolving digital medium. Oversaw various graphic design courses through the lens of an evolving digital medium.



Freelance Graphic and Web Design

• United States
• Graphic Design
• 700 & Above Employee

• Designer

  • Feb 2009 - Aug 2010

  Web, Branding, and Design Fiction for an array of mostly small, well-intentioned clients. Web, Branding, and Design Fiction for an array of mostly small, well-intentioned clients.



Music For Democracy

• Designer

  • Jan 2008 - Jan 2009

  Led the charge on branding, web presence and all visible manifestations of the organization during the 2008 presidential campaign. Led the charge on branding, web presence and all visible manifestations of the organization during the 2008 presidential campaign.



American Design Language

• Designer

  • Aug 2006 - Nov 2007

  Print, packaging, environmental design. Learned to fail quickly and often. Print, packaging, environmental design. Learned to fail quickly and often.