Profit Protection Manager

• Aug 2023 - Present

Corporate Profit Protection Corporate Profit Protection

Operations Manager

• Nov 2022 - Present

Day to Day operations. Branch consisted of ten thousand hours. New contract startups, client engagement, etc. Day to Day operations. Branch consisted of ten thousand hours. New contract startups, client engagement, etc.

Sergeant /Field Training Officer

• 2021 - Dec 2022

Corporal/Field Training Officer

• Jan 2021 - Nov 2022

Sr Corporate Global Asset Protection Investigator

• May 2012 - Jan 2021

Responsibilities Corporate Asset Protection Investigator Starboard Cruise Service- Moet Hennessy Louis Vuitton Company • Keenly works with ship teams in the development and execution of action plans to improve shrink percentage • Responsible for shrink within high-end boutiques on-board Royal Caribbean, Celebrity, Pullmantur, and Norwegian Cruise Lines which consist of thirty-six ships in their fleet which handle yearly sales ranging from $5 million to $35 million dollars… Show more Responsibilities Corporate Asset Protection Investigator Starboard Cruise Service- Moet Hennessy Louis Vuitton Company • Keenly works with ship teams in the development and execution of action plans to improve shrink percentage • Responsible for shrink within high-end boutiques on-board Royal Caribbean, Celebrity, Pullmantur, and Norwegian Cruise Lines which consist of thirty-six ships in their fleet which handle yearly sales ranging from $5 million to $35 million dollars • Works as a liaison between the company and law enforcement worldwide • Encourages actions and drives results of employees local and abroad ( approximately 450 associates worldwide ) • Oversees yearly inventories onboard cruise ships around the world, ships inventory equipment to the vessel, guides onboard management for proper prep, boards the vessel to oversee the execution, then finally investigates and reconciles variances • Trains groups of associates on how to proactively prevent shrink- internal/external/admin- seminars consisting of groups of 10-30 employees • Research and successful resolution of all internal high dollar and sensitive investigations within assigned cruise line(s) and within our corporate office • Multi-unit experience • Ability to work with, teach, and cohabitate with a diverse ethnic employee base • Responsible for physical security and shrink of our three distribution centers Show less Responsibilities Corporate Asset Protection Investigator Starboard Cruise Service- Moet Hennessy Louis Vuitton Company • Keenly works with ship teams in the development and execution of action plans to improve shrink percentage • Responsible for shrink within high-end boutiques on-board Royal Caribbean, Celebrity, Pullmantur, and Norwegian Cruise Lines which consist of thirty-six ships in their fleet which handle yearly sales ranging from $5 million to $35 million dollars… Show more Responsibilities Corporate Asset Protection Investigator Starboard Cruise Service- Moet Hennessy Louis Vuitton Company • Keenly works with ship teams in the development and execution of action plans to improve shrink percentage • Responsible for shrink within high-end boutiques on-board Royal Caribbean, Celebrity, Pullmantur, and Norwegian Cruise Lines which consist of thirty-six ships in their fleet which handle yearly sales ranging from $5 million to $35 million dollars • Works as a liaison between the company and law enforcement worldwide • Encourages actions and drives results of employees local and abroad ( approximately 450 associates worldwide ) • Oversees yearly inventories onboard cruise ships around the world, ships inventory equipment to the vessel, guides onboard management for proper prep, boards the vessel to oversee the execution, then finally investigates and reconciles variances • Trains groups of associates on how to proactively prevent shrink- internal/external/admin- seminars consisting of groups of 10-30 employees • Research and successful resolution of all internal high dollar and sensitive investigations within assigned cruise line(s) and within our corporate office • Multi-unit experience • Ability to work with, teach, and cohabitate with a diverse ethnic employee base • Responsible for physical security and shrink of our three distribution centers Show less

Multi-Unit Loss Prevention Manager

• May 2007 - May 2012

Owns shrink and safety results for assigned area(s), have held my store to under .75% shrink two consecutive years in a row Selecting, assessing, and coaching associates Able to influence activities and results of those who are not direct reports Identifying and communicating potential ethical or safety issues that must be addressed at a higher level. Recruits, hires, trains, and supervises the Loss Prevention Associates and Leads within assigned store Manages the training… Show more Owns shrink and safety results for assigned area(s), have held my store to under .75% shrink two consecutive years in a row Selecting, assessing, and coaching associates Able to influence activities and results of those who are not direct reports Identifying and communicating potential ethical or safety issues that must be addressed at a higher level. Recruits, hires, trains, and supervises the Loss Prevention Associates and Leads within assigned store Manages the training, detection, investigation and successful resolution of all internal high dollar and sensitive investigations within assigned store Actively works with store team in the development and implementation of action plans to improve performance. Works as a liaison between the store and the criminal justice community Educates and motivates store associates to achieve shrink, workers compensation and general liability goals Knowledge of financial operations and processes; analytical skills to diagnose root cause of deficiencies Show less Owns shrink and safety results for assigned area(s), have held my store to under .75% shrink two consecutive years in a row Selecting, assessing, and coaching associates Able to influence activities and results of those who are not direct reports Identifying and communicating potential ethical or safety issues that must be addressed at a higher level. Recruits, hires, trains, and supervises the Loss Prevention Associates and Leads within assigned store Manages the training… Show more Owns shrink and safety results for assigned area(s), have held my store to under .75% shrink two consecutive years in a row Selecting, assessing, and coaching associates Able to influence activities and results of those who are not direct reports Identifying and communicating potential ethical or safety issues that must be addressed at a higher level. Recruits, hires, trains, and supervises the Loss Prevention Associates and Leads within assigned store Manages the training, detection, investigation and successful resolution of all internal high dollar and sensitive investigations within assigned store Actively works with store team in the development and implementation of action plans to improve performance. Works as a liaison between the store and the criminal justice community Educates and motivates store associates to achieve shrink, workers compensation and general liability goals Knowledge of financial operations and processes; analytical skills to diagnose root cause of deficiencies Show less

Loss Prevention

• 2007 - 2008

Identification and apprehension or deterrence of persons creating a loss to the company through shoplifting, ticket switching, passing counterfeit currency, participating in return fraud, credit card fraud, check fraud or any other illegal activity. Operate CCTV camera system Complete case reports correctly and in a timely manner Responsible for knowing the shrink goals, inventory results and top shrink departments of all assigned stores Identification and apprehension or deterrence of persons creating a loss to the company through shoplifting, ticket switching, passing counterfeit currency, participating in return fraud, credit card fraud, check fraud or any other illegal activity. Operate CCTV camera system Complete case reports correctly and in a timely manner Responsible for knowing the shrink goals, inventory results and top shrink departments of all assigned stores

Deputy Sheriff

• 2005 - 2007

Worked closely w/ 22nd Judicial District Court and Judges Worked in conjunction w/ Probation & Parole handling non-violent first time drug offenders who were court ordered to attend Drug Court as a requirement of probation. Handled calls for service Worked closely w/ 22nd Judicial District Court and Judges Worked in conjunction w/ Probation & Parole handling non-violent first time drug offenders who were court ordered to attend Drug Court as a requirement of probation. Handled calls for service

Deputy Sheriff

• 2003 - 2006

Worked as a Bailiff in Domestic Court Sheriff's Task Force executed warrants & attachments Worked w/ other local, state, & federal agencies in removing illegal narcotics and apprehending fugitives who had traveled upon Grey Hound buses or Amtrak trains Also assisted the New Orleans Police Department in patrolling the city streets during events such as Jazz Fest, Mardi Gras, Essence Fest etc. Worked as a Bailiff in Domestic Court Sheriff's Task Force executed warrants & attachments Worked w/ other local, state, & federal agencies in removing illegal narcotics and apprehending fugitives who had traveled upon Grey Hound buses or Amtrak trains Also assisted the New Orleans Police Department in patrolling the city streets during events such as Jazz Fest, Mardi Gras, Essence Fest etc.

Bartender/Manager

• 1999 - 2003

Served cocktails Made hourly drops of all cash registers Handled any customer related problems that arose Maintained bar supplies and alcohol through vendors and ordering Served cocktails Made hourly drops of all cash registers Handled any customer related problems that arose Maintained bar supplies and alcohol through vendors and ordering