Experience

Neighborhood Health Plan of Rhode Island

• Insurance
• 300 - 400 Employee

• Systems Administrator

  • Oct 2012 - Present

  I have a unique position at Neighborhood which allows me to work within the System admin role, also as a Junior telecom admin and as a mentor for the Support desk team. I have been able to use my years of experience in the help-desk to stream line some of the support desk activities. For example, upgrading Neighborhood's System Center environment to 2012 R2 and teach the team to use the remote tools and reporting capabilities. I have a unique position at Neighborhood which allows me to work within the System admin role, also as a Junior telecom admin and as a mentor for the Support desk team. I have been able to use my years of experience in the help-desk to stream line some of the support desk activities. For example, upgrading Neighborhood's System Center environment to 2012 R2 and teach the team to use the remote tools and reporting capabilities.



Spade Technology, An IT Solutions Company

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Network Engineer

  • Apr 2011 - Oct 2012

  I am a Level 2 tech. I am a Level 2 tech.



Foster Corporation

• United States
• Plastics Manufacturing
• 1 - 100 Employee

• IT Support Specialist II

  • Jun 2010 - Apr 2011



Primarily Care

• Systems Administrator

  • Aug 2007 - Jun 2010



Bradford Soap Works

• United States
• Personal Care Product Manufacturing
• 100 - 200 Employee

• Helpdesk Administrator

  • 2005 - 2007

  The IT Manager and myself managed the servers, network, Avaya phone system and every thing else related to IT. On any given day i could be working directly in Exchange or replacing a toner in a printer. The IT Manager and myself managed the servers, network, Avaya phone system and every thing else related to IT. On any given day i could be working directly in Exchange or replacing a toner in a printer.



Landmark Medical Center

• PC Tech Level II

  • 2003 - 2005



The Adecco Group

• Switzerland
• Human Resources Services
• 700 & Above Employee

• Tech Support

  • 2002 - 2003