Experience

American Green Consulting Group, LLC

• United States
• Environmental Services
• 1 - 100 Employee

• Technical Sales Representative

  • Jul 2022 - Present



Hardware Specialty Co., Inc.

• United States
• Wholesale
• 200 - 300 Employee

• Inside Sales Account Manager

  • Aug 2016 - Jun 2022

  • Work on Request for Quotations from phone calls, emails and field sales. • Research and identify vendor sources, seek competitive bids and recommend other sources. • Perform detailed cost analysis of components and manufacturing processes used by suppliers to ensure the highest quality at the lowest cost. • Negotiate and implement pricing agreements with customers and suppliers. • Qualify and set up new vendors. Build strong and lasting relationships with vendor base. • Enter orders following Quality System guidelines and check customer purchase orders for accuracy. Set up and manage Vendor Managed Inventory (VMI) Programs. • Expedite customer orders, process RMA’s, answer customer inquires, resolve invoicing discrepancies, follow up on open order and hold reports. • Act as a liaison between customers and Quality Department to address and resolve quality issues. • Suggestive selling to existing accounts by offering new products and services. • Work with Field Sales Representatives to develop new and existing accounts. • Attend scheduled trainings and seminars. • Complete and maintain accurate profit forecasts, and work with field sales reps for growth. Show less



Aztec Washer Company

• United States
• Building Materials
• 1 - 100 Employee

• International Sales Export Manager

  • Jan 2013 - Aug 2016

  • Provide customer service to international and domestic accounts by answering all customer inquires in a timely manner. • Process customer orders received by email or by phone. • Coordinate transportation of orders by air, sea or truck and negotiate freight rates. • Maintain databases and documents: Sage 100, purchase orders, invoices and shipping documents. • Organize the production and on-time completion of orders. • Prepare quotes for international and domestic customers. • Contact new and existing customers to discuss and introduce product lines. • Process all Returned Merchandise Authorizations received electronically • Resolve customer complaints and issues in a timely and professional manner. • Attend trade shows and conventions. Show less



Self-Employeed

• Madrid Area, Spain

• ESL Teacher

  • 2008 - Dec 2012

  • Taught General English, Business English and phone classes in Madrid, Spain. • Clients included Barclays, Manpower, Shell, McGrawhill Publishing, Movistar/Telefonica, Tommy Hilfiger, Madrid Amusement Park, Ministerio de Economía, Centro de Estudios de Puertos y Costas, Agencia Española de Medicamento y Productos Sanitarios (Spanish Government). • Taught General English, Business English and phone classes in Madrid, Spain. • Clients included Barclays, Manpower, Shell, McGrawhill Publishing, Movistar/Telefonica, Tommy Hilfiger, Madrid Amusement Park, Ministerio de Economía, Centro de Estudios de Puertos y Costas, Agencia Española de Medicamento y Productos Sanitarios (Spanish Government).



CoStar Group

• United States
• Real Estate
• 700 & Above Employee

• Research Associate II

  • Jul 2005 - Sep 2007

  • Tracked commercial real estate market activity as well as tenants and sales transactions through phone interviews with property managers, commercial brokers, owners and developers. • Entered data into an online commercial real estate database. • Wrote weekly news articles on lease/sales transactions. • Tracked commercial real estate market activity as well as tenants and sales transactions through phone interviews with property managers, commercial brokers, owners and developers. • Entered data into an online commercial real estate database. • Wrote weekly news articles on lease/sales transactions.



US Embassy in Buenos Aires

• Buenos Aires

• Economic Section Research Assistant

  • Jul 2003 - Dec 2003

  • Researched and drafted reports on a variety of economic issues in Argentina. • Key topics included growth of tourism, status of worker-led factories and expanded use of CNG vehicles. • Researched and drafted reports on a variety of economic issues in Argentina. • Key topics included growth of tourism, status of worker-led factories and expanded use of CNG vehicles.