Experience

StoryIQ

• United States
• Education
• 1 - 100 Employee

• Client Service Associate Manager

  • Jul 2021 - Present

• Client Relations Specialist

  • Apr 2019 - Present



One Tagaytay Place Vacation Club Inc.

• Philippines
• Real Estate
• 1 - 100 Employee

• Outbound Telemarketer

  • Nov 2017 - Jul 2018

  ▪ Contact businesses or private individuals by telephone in order to solicit sales for services ▪ Communicates with potential clients, informing them about the company’s latest offers and services. ▪ Helps the marketing team by pitching ideas and strategies to further increase sales. ▪ Closes deals with clients and ensures that the daily quota on client approval is met. ▪ Contact businesses or private individuals by telephone in order to solicit sales for services ▪ Communicates with potential clients, informing them about the company’s latest offers and services. ▪ Helps the marketing team by pitching ideas and strategies to further increase sales. ▪ Closes deals with clients and ensures that the daily quota on client approval is met.



Subic Bay Marine Exploratorium Inc.

• Recreational Facilities
• 1 - 100 Employee

• Guest Service Personnel

  • Mar 2016 - Jun 2017

  ▪ The first individual to welcome guests and attends to their needs.▪ Provides and explains the sequence of the park show schedule.▪ Handles group of students, corporate people, and families to facilitate them in regards to their park tour.▪ Assigned to a certain post inside the park to facilitate and be responsible for providing assistance to the guests.▪ Client Beach Activities Host – assigned to facilitate company team buildings.▪ Encounter Headquarters Personnel – the person who answers guest queries through phone calls and emails and also books encounter programs of the guests.▪ Photo shop staff – requires to take photos of the guests while they have their dolphin and sea lion encounters. The additional task of burning a rewritable disc and cashiering.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Telemarketing Service Representative

  • Jun 2015 - Aug 2015

  • Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies. • Influences customers to buy or retain product or service by following a prepared script to give product reference information. • Documents transactions by completing forms and record logs. • Maintains database by entering, verifying, and backing up data.• Maintains operations by following policies and procedures; reporting needed changes.



The Subic Bay Yacht Club, Inc.

• Leisure, Travel & Tourism
• 1 - 100 Employee

• Marketing Staff

  • Jul 2014 - Aug 2014

  • Part of the event planning, advertising and promotion team • Maintenance of databases and files • Assists in events • Prepares post-activity reports and communicate result with management • Part of the event planning, advertising and promotion team • Maintenance of databases and files • Assists in events • Prepares post-activity reports and communicate result with management