Bobbie Jo Clark

Manager of External Engagement and Seminar Applications at Tragedy Assistance Program for Survivors
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Fort Belvoir, Virginia, United States, US
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Digital Marketing Certification
    HubSpot Academy
    Aug, 2023
    - Nov, 2024
  • HTML Essential Training
    LinkedIn
    May, 2021
    - Nov, 2024
  • SQL for Data Analytics
    Udemy
    Mar, 2021
    - Nov, 2024
  • Linux Certification
    Skillsoft
    Jun, 2019
    - Nov, 2024
  • DANB Radiation Health & Safety
    Dental Assisting National Board
    Apr, 2016
    - Nov, 2024
  • Human Subjects Research Certification
    CITI Program
    Jun, 2022
    - Nov, 2024

Experience

  • Tragedy Assistance Program for Survivors
    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Manager of External Engagement and Seminar Applications
      • Apr 2022 - Present

      *Build and maintain organization's mobile Event application in collaboration with internal and external stakeholders to increase overall satisfaction for event attendees. *Develop and maintain mobile app content using low-code software and HTML. *Manage Zoom Accounts and live seminar workshops. *Act as Seminar Tech Support; assist presenters with setup and troubleshoot any technical issues. *Teach end-users how to utilize the application and further troubleshoot any issues or recommendations. *Coordinate volunteer schedules at seminars and steward the mission of TAPS. *Graphic design work consistent with organizational guidelines. *Procure and coordinate with seminar speakers on Seminar Programming. Show less

  • Defense Logistics Agency
    • United States
    • Armed Forces
    • 700 & Above Employee
    • Information Systems Assistant
      • Oct 2021 - Apr 2022

      *Assist DoD end-users with SAP LMS issues using BMC Remedy ticketing system. *Update and modify curricula and course catalog in systems. *Respond to internal and external general system inquiries, resolving customer questions or problems. *Recommend process improvements and system enhancements. *Develop and review technical resources. *Assist DoD end-users with SAP LMS issues using BMC Remedy ticketing system. *Update and modify curricula and course catalog in systems. *Respond to internal and external general system inquiries, resolving customer questions or problems. *Recommend process improvements and system enhancements. *Develop and review technical resources.

  • LEWIS & CLARK LIBRARY
    • United States
    • Libraries
    • 1 - 100 Employee
    • Systems Technician
      • Aug 2018 - Apr 2021

      *Serve as system support for all library staff workstations as well as occasional patron technology support. Support includes troubleshooting, resolution, new system installs, upgrades, and recommendations for potential systems. *Implement a variety of new solutions that integrate with existing programs. This includes installation, testing, proper workflow setup, and end user customization. Additionally, I create training manuals that are shared to our Help Desk site. *Training of new staff and new programs for existing staff by creation of User Guides as well as video content to be placed in LMS and on Help Desk Knowledge Base. *Website maintenance. *Manage projects in a timely manner with minimal supervision. Show less

  • Pediatric Dentistry
    • Helena, MT
    • Dental Assistant/Team Trainer
      • Jul 2015 - Aug 2018

      *Create patient and parent relationships that allow them both to feel comfortable at all appointments. *Assist dentist with a variety of procedures including cleanings, x-rays, orthodontic procedures, sealants as well as operatives. *As the team trainer, train new team members on proper procedures in the office. Created training content as well as schedule timelines for the process. *Assist with sedations and dental anesthesia. *Work the front office answering the phone and scheduling appointments. *Managed charting as well as kept the facility stocked with essential supplies. Show less

  • Teton Medical Center
    • Systems Administrator/Executive Assistant/Medical Coding & Billing
      • Aug 2010 - Apr 2015

      *Started position as the clinic receptionist along with the coding and billing. *Shortly, the hospital realized a need for an in-house Information Technology Department and requested that I fill the role. *Maintained, upgraded, purchased and performed troubleshooting for Windows based environment with over 75 end users. Software and hardware installations, including migration from SBS to Windows Server 2008. Maintain Exchange server as well. *Set up user guides and trainings for new staff, some electronic resources created. *One of two main points-of-contact for Electronic Health Record Implementation. Helped all hospital staff learn the new processes involved with EHRs. Show less

Education

  • Western Governors University
    Master of Science - MS, Learning Experience Design and Educational Technology
    2022 - 2023
  • Walden University
    Bachelor of Science - BS, Health Communication
    2022 - 2022
  • University of the People
    Computer Science
    2018 - 2021

Community

You need to have a working account to view this content. Click here to join now