Experience

Franchise Sidekick

• Business Consulting and Services
• 1 - 100 Employee

• Franchise Specialist

  • Sep 2021 - Present

  Omaha, Nebraska, United States At Franchise Sidekick, our superpower is reducing your risk when buying a franchise. My role as a Franchise Specialist is to help pair future business owners with one of our Sidekick certified franchise brands. We want to help you cut through the noise, and find a business that perfectly fits your goals and lifestyle. So many of our clients want to own a business without the risk of failure. The beauty of franchising is proven systems and success paired with… Show more At Franchise Sidekick, our superpower is reducing your risk when buying a franchise. My role as a Franchise Specialist is to help pair future business owners with one of our Sidekick certified franchise brands. We want to help you cut through the noise, and find a business that perfectly fits your goals and lifestyle. So many of our clients want to own a business without the risk of failure. The beauty of franchising is proven systems and success paired with business ownership. We’ve seen franchising transform lives for not only franchisees and their families, but also surrounding communities. We’re all about helping clients live life on their own terms. Whether you want to leave your 9-5 job, are looking to build an empire for your family, or are searching for a smart investment, we have a franchise for you. https://www.franchisesidekick.com/ Show less



Franchise FastLane

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Lead Qualification Specialist

  • Apr 2021 - Sep 2021

  Omaha, Nebraska, United States



United Franchise Group

• United States
• Retail
• 100 - 200 Employee

• Fully Promoted Technical Support Manager

  • May 2020 - Apr 2021

  West Palm Beach, Florida, United States

• Technical Support Representative

  • Feb 2019 - May 2020

  West Palm Beach, Florida Playing a critical support role to existing Franchisees by assisting with computer configuration, computer hardware operating systems and network support. Establishing a good working relationship with customers and other Professionals. Troubleshooting system and network problems, diagnosing and solving hardware and software faults in a fashion that allows quick resolution.



TBC Corporation

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Franchise Marketing Coordinator

  • Apr 2017 - Nov 2018

  Palm Beach Gardens, Florida As the Franchise Marketing Coordinator for TBC I was responsible for coordinating all aspects of marketing and communication for the recruitment of new franchisees into the Midas and Big O Tires systems. I form and maintain relationships with vendors ensuring the coordination of franchise specific website advertising, print advertising, budget maintenance and invoicing. I effectively communicate daily with our Regional Sales Managers, Franchise Development Managers, and Corporate Executives to… Show more As the Franchise Marketing Coordinator for TBC I was responsible for coordinating all aspects of marketing and communication for the recruitment of new franchisees into the Midas and Big O Tires systems. I form and maintain relationships with vendors ensuring the coordination of franchise specific website advertising, print advertising, budget maintenance and invoicing. I effectively communicate daily with our Regional Sales Managers, Franchise Development Managers, and Corporate Executives to assist in our continued success as a Division.

• Corporate Customer Contact Specialist

  • Apr 2015 - Mar 2017

  Palm Beach Gardens, FL Acting as a liaison between the retail locations and the customer to provide products knowledge and assist in generating revenue for the retail stores. Research and provide purchase information, pricing information, scheduling appointments, taking inbound calls, contacting warehouses to verify inventory.


Comcast
• United States
• Telecommunications
• 700 & Above Employee
• Customer Account Executive

  • Aug 2005 - Oct 2014

Sprint
• Non-profit Organizations
• Senior Retail Lead

  • Aug 1999 - Jan 2005